Panera Bread

3.5
803 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roanoke is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4202 Electric Road, Roanoke, VA
24018, United States

Hours

Reviews

3.5
803 reviews
5 stars
319
4 stars
152
3 stars
93
2 stars
68
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and poor portion sizes.

Service Issues

Customers frequently reported long wait times, rude staff interactions, and disorganization in fulfilling orders.

Atmosphere

The restaurant's atmosphere was generally praised for being cozy and clean, although some noted issues with cleanliness.

Pricing Concerns

Several reviews mentioned that the prices were considered high relative to the quality and portion sizes of the food.

Inconsistent Experience

Many customers expressed disappointment with their experiences, indicating a decline in service and food quality over time.
  • EJ
    Emil Johnson
    Nov 3, 2025
    1.0
    Ordered a mac and cheese bread bowl got mac and cheese and a side of bread, yall owe me some money
  • SS
    Sherri Smith
    Oct 23, 2025
    2.0
    online preorder for pickup. Green Smoothie was very good. Bagels cold, not toasted, not fresh and they DO NOT put the cream cheese on the bagel. (There is a deli called Full Moon that has fresh, toasted bagels and they put cream cheese on it for you. Highly recommended). Panera gives their customers a tablespoon of cream cheese to assemble yourself… this is a bad joke for commuters. The bagel flat should be marketed on the kids menu - tiny size. The smoothie was good. CS needs improvement.
  • LK
    Leighanna Kissner
    Oct 9, 2025
    2.0
    Food is good every time I get it but the service is awful. I ordered ahead and still waited 45 minutes just for my mac and cheese to be cold. They then wouldn’t take it back and I had to microwave it myself. The prices have also gone up to a ridiculous amount. I love the food but can’t keep waiting 45 minutes for mac and cheese.
  • SS
    Summer Sosa
    Sep 30, 2025
    5.0
    The seating layout with the two fireplaces is a great atmosphere, very cozy. Dining areas, drink stations, and restrooms are clean. Sits in a nice centralized location and near the highways. Staff is friendly. Only had drinks but they were as they should be and milks for coffee stayed stocked. It is a nice spacious Panera.
  • BS
    Brent Shorter
    Sep 24, 2025
    5.0
    Excellent, low key relaxed place for breakfast. The sausage, egg, and cheese on a toasted asiago bagel with aoli sauce is great! Their hot coffee is excellent and you can get refills self serve on it. I typically like iced coffee but thst does not have refills, so I get the hot coffee and prefer the dark roast. Had some issues with the use of purchased gift cards loading and being used from the app (and it was not the $5 gift card bonus that has a limited month of use in the future to remember to use), it was on the base $50 gift card use from the app. It took a while for manager to get it to work and there is some improvement that could occur from a customer service standpoint. The gift card purchase was not worth the hassle with not being to use it seamlessly due to IT issues. Not entirely the stores fault but a big chain like they are, they should not have any IT issues on giftcards purchased.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours for Panera Bread Roanoke?

Panera Bread Roanoke is open daily from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.