Panera Bread

3.5
815 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roanoke is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4202 Electric Road, Roanoke, VA
24018, United States

Hours

Reviews

3.5
815 reviews
5 stars
323
4 stars
153
3 stars
95
2 stars
69
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, with many customers waiting excessively long for their orders, often with incorrect items received.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared meals, including missing ingredients and unsatisfactory portion sizes.

Staff Attitude

Several reviews noted unprofessional and rude behavior from staff, particularly in the drive-thru and during order fulfillment.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and restrooms.

Atmosphere

Despite the service and food issues, some patrons appreciated the cozy atmosphere and cleanliness of the dining areas.
  • RP
    Raj Patel
    Jan 8, 2026
    1.0
    Took for ever to get my food and I was only one in drive through, and also paid $9.79+tax for sandwich and chips Never again
  • AW
    Alex Winemiller
    Dec 29, 2025
    2.0
    It took 40 minutes to get a lukewarm soup and half sandwich for $15 during a quiet part of the day. Sandwich was lacking in contents, food was forgettable. Spend you money elsewhere.
  • TT
    Teresa Thomas
    Dec 23, 2025
    1.0
    I was there at 630am one morning. No one in site. I got to the drive thru waited and waited. Finally someone answered. She asked me was i picking up an order. I told her no. She said i will be back. Came back to take my order. Waited at the at the window 5 mins. One od the employees came and brought my food. I asked him who was the lady that took my order. He said it was the manager. She came to the window. Asking what was going on. I told her service sucks here. Then she closed the window said goodbye. I will never go back
  • LG
    Linda Goodrich
    Dec 11, 2025
    5.0
    Panera has been getting a bad rap in some recent reviews, but my experience recently was positive. It was a cold day and all I wanted was a bowl of hot soup. I ordered their cream of chicken and wild rice and got a very generous serving in a large bowl, along with a crusty chunk of bagette. It really hit the spot! The service wasn't the fastest ever, but the food and friendly staff made it worth the wait.
  • SS
    SheWhoRoams
    Dec 10, 2025
    4.0
    Very busy, coffee needed to be changed out. Lots of people ordering. Will go again.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours for Panera Bread Roanoke?

Panera Bread Roanoke is open daily from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.