CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roanoke is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and poor portion sizes.
Service Issues
Customers frequently reported long wait times, rude staff interactions, and disorganization in fulfilling orders.
Atmosphere
The restaurant's atmosphere was generally praised for being cozy and clean, although some noted issues with cleanliness.
Pricing Concerns
Several reviews mentioned that the prices were considered high relative to the quality and portion sizes of the food.
Inconsistent Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and food quality over time.
EJ
Emil Johnson
Nov 3, 2025
1.0
Ordered a mac and cheese bread bowl got mac and cheese and a side of bread, yall owe me some money
SS
Sherri Smith
Oct 23, 2025
2.0
online preorder for pickup.
Green Smoothie was very good.
Bagels cold, not toasted, not fresh and they DO NOT put the cream cheese on the bagel.
(There is a deli called Full Moon that has fresh, toasted bagels and they put cream cheese on it for you. Highly recommended).
Panera gives their customers a tablespoon of cream cheese to assemble yourself… this is a bad joke for commuters.
The bagel flat should be marketed on the kids menu - tiny size.
The smoothie was good. CS needs improvement.
LK
Leighanna Kissner
Oct 9, 2025
2.0
Food is good every time I get it but the service is awful. I ordered ahead and still waited 45 minutes just for my mac and cheese to be cold. They then wouldn’t take it back and I had to microwave it myself. The prices have also gone up to a ridiculous amount. I love the food but can’t keep waiting 45 minutes for mac and cheese.
SS
Summer Sosa
Sep 30, 2025
5.0
The seating layout with the two fireplaces is a great atmosphere, very cozy. Dining areas, drink stations, and restrooms are clean. Sits in a nice centralized location and near the highways. Staff is friendly. Only had drinks but they were as they should be and milks for coffee stayed stocked. It is a nice spacious Panera.
BS
Brent Shorter
Sep 24, 2025
5.0
Excellent, low key relaxed place for breakfast.
The sausage, egg, and cheese on a toasted asiago bagel with aoli sauce is great!
Their hot coffee is excellent and you can get refills self serve on it. I typically like iced coffee but thst does not have refills, so I get the hot coffee and prefer the dark roast.
Had some issues with the use of purchased gift cards loading and being used from the app (and it was not the $5 gift card bonus that has a limited month of use in the future to remember to use), it was on the base $50 gift card use from the app. It took a while for manager to get it to work and there is some improvement that could occur from a customer service standpoint. The gift card purchase was not worth the hassle with not being to use it seamlessly due to IT issues. Not entirely the stores fault but a big chain like they are, they should not have any IT issues on giftcards purchased.
What are the opening hours for Panera Bread Roanoke?
Panera Bread Roanoke is open daily from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order Panera Bread for delivery?
Yes, Panera Bread Roanoke offers delivery service from 6:30 AM to 9:00 PM every day except Sunday when delivery starts at 7:00 AM.
Does Panera Bread have a drive-thru and pickup options?
Yes, Panera Bread offers drive-thru service and rapid pickup options including order online and grab quickly from the store.
What type of meals are served at Panera Bread Roanoke?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What are some of Panera Bread Roanoke’s popular menu specialties?
Popular specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Is Panera Bread Roanoke family-friendly and casual in attire?
Yes, the environment is warm, welcoming, and casual, focused on quality ingredients and a comfortable experience for guests and families.
Which nearby dining options are close to Panera Bread Roanoke?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, and Famous Anthony's, offering a variety of American and wing specialties in the area.
What nearby services and shopping options are accessible from Panera Bread Roanoke?
Nearby you can find Wells Fargo Bank and ATM, Freedom First Credit Union, UPS Alliance Shipping Partner, T.J. Maxx & HomeGoods for shopping, and Provisions Gourmet for kitchen supplies.
What nearby health and wellness facilities are near Panera Bread Roanoke?
Nearby health options include Aspen Dental, LewisGale Cave Spring ER, Roanoke Valley Orthodontics, Mending Minds Mental Health Services, YogaSix Roanoke, SpaFIT, and various salons and spas such as Good Looks and Blissfully Balanced.