Brand Certified
McDonald's
3.7(2148 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1335 Hershberger Rd NW, Roanoke, VA
24012, United States
Certified by McDonald's • Feb 22, 2026
(540) 362-9417
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
2,148 reviews
5 stars
832
4 stars
499
3 stars
378
2 stars
162
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Customers reported issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.
Service Speed
Many customers experienced long wait times, both in the drive-thru and for mobile orders, indicating inefficiencies in service.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and malfunctioning sanitation stations.
Pricing
Customers expressed dissatisfaction with high prices, feeling that the value did not match the quality of food and service.
- MHMakayla H4 days ago1.0So you run out of kids cups for happy meals and we get charged .50 cents for yall having to put it in the next size cup? Insane lol don’t really care about .50 cents, it’s just insane as the customer were penalized for yall running out of something. Also the girl that runs the first window, something needs to pep her up. She sounds like she hates her life and it isn’t welcoming.
- PTPedro TapanesFeb 19, 20265.0Food was good ash
- ZZZzzFeb 15, 20264.0Only got fries through the drive through and they were well cooked but not enough salt
- WCWilliam CroftJan 25, 20263.0Typical McDonald’s nothing special. People were rude.
- SHShawn HJan 17, 20261.0Soap doesn't work in the bathroom. Sanitizer doesn't work in the dining room. That's enough to tell me that I should worry about the food Response to owner response: That response is awful McDonald's I gave you feedback you saw it, do something about it. You should be checking that these stations work. If I give further feedback it will be to the Health Department!
Frequently Asked Questions About McDonald's
What are the regular opening hours for dining at McDonald's at 1335 Hershberger Rd NW, Roanoke, VA?
McDonald's is open for dining Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
What hours is the McDonald's drive-through open?
The drive-through is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
Does McDonald's offer delivery, and what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact options. Delivery hours are Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 4:00 AM to 3:50 AM, and Sunday from 6:00 AM to 11:30 PM.
What services does this McDonald's location provide?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What payment options are accepted at McDonald's on Hershberger Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store. Alternatively, use their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What should I know about the location and address of this McDonald's?
It's located at 1335 Hershberger Rd NW, #11497, Roanoke, VA 24012, USA.
Are there any coffee shops near McDonald's where I can grab a different beverage?
Yes, Starbucks and Tropical Smoothie Cafe are nearby options where you can enjoy coffee, smoothies, or other beverages.
If I need banking or ATM services near McDonald's, where can I go?
Nearby ATMs include Truist ATM and Wells Fargo ATM. Credit unions like Blue Eagle Credit Union and Freedom First Credit Union are also close by.
What other fast food or dining options are close to this McDonald's?
Nearby restaurants include Taco Bell, Steak 'n Shake, Cook Out, and Subway which offer various fast food and dining choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website