Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Roanoke.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
2,431 reviews
5 stars
1,796
4 stars
356
3 stars
127
2 stars
60
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and dismissive behavior from staff, with inconsistent service and long wait times.
Product Availability
Many customers expressed frustration over limited donut selections and items being sold out, particularly during peak hours.
Quality of Donuts
While some customers praised the freshness and taste of the donuts, others complained about stale or poorly made products.
Positive Staff Experiences
A few reviews highlighted exceptional service from specific employees, indicating that some staff members are friendly and helpful.
Pricing Concerns
Several customers felt that the prices were too high for the quality and selection of donuts offered.
- JPJerry PennyJan 3, 20261.0Ice cold donuts and cold coffee is not what expected. Never again.
- AAabenseniorDec 31, 20254.06 donuts $15
- SESean EldienDec 27, 20255.0Stopped here on a long road trip and picked up a mobile order. The staff was so nice and friendly. They had my mobile order ready immediately upon arrival and we're very helpful. They also had a very well kept restroom.
- MDMary DouthatDec 26, 20255.0Always great , fresh donuts ! I’m so happy with how their donuts taste and everything . I’ve been getting donuts here at the Hershberger location for over 3 years . My son recently bought me some and it made it extra special
- NDNatalie DavisDec 6, 20251.0Came in at 2 PM for the Peanuts Christmas donuts—only 2 of the 4 were available. Two employees told us all would be ready by 3, so we placed a paid online order. Arrived at 3:15 and there were none of the Peanuts donuts and even fewer donuts than before. Employees gave conflicting answers, from “they’re being made now” to “we don’t know if they’ll be ready today.” Front counter staff was dismissive and rude to us (customers that had already paid). We even came back after 4 PM as a final attempt—still no Peanuts donuts. Through the kitchen window, we saw racks of glazed donuts while customers were being told they were “out,” and even witnessed donuts dropped on the floor and placed back on the tray. The donuts we did get were stale and cold—so much for “fun, fresh, warm.” Huge disappointment.
Frequently Asked Questions About Krispy Kreme
What are the regular store hours for Krispy Kreme Roanoke?
Krispy Kreme Roanoke is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When is the drive-through at Krispy Kreme Roanoke open?
The drive-through is open every day from 6:00 AM to 10:00 PM, and it stays open until 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme Roanoke?
Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Fridays and Saturdays.
Can I place an order for pickup at Krispy Kreme Roanoke?
Yes, order pickup is available daily from 6:00 AM to 9:45 PM, with extended pickup hours until 10:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme Roanoke accept?
Krispy Kreme Roanoke accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What special treats or events can I expect at Krispy Kreme Roanoke?
Enjoy the Original Glazed® Doughnut fresh during hot light hours, and don't miss Cinnamon Roll Sundays for delicious cinnamon-infused pastries, along with seasonal and holiday collections.
Are there any nearby banks or credit unions close to Krispy Kreme Roanoke?
Yes, nearby financial institutions include Member One Federal Credit Union, Beacon Credit Union, BB&T, First Citizens Bank, Carter Bank, Pinnacle Financial Partners, and Valley Bank, making it convenient to visit both for banking and sweet treats.
What nearby places can I visit for additional dining options around Krispy Kreme Roanoke?
Nearby dining options include K&W Cafeteria, Wendy's, Subway, and Sonic Drive-In, allowing customers to enjoy various meal choices before or after visiting Krispy Kreme.
Are there entertainment or recreational spots near Krispy Kreme Roanoke?
Yes, you can visit nearby fun locations such as Defy Roanoke amusement park and Sky Zone Trampoline Park for family-friendly activities around your Krispy Kreme visit.
Does Krispy Kreme Roanoke offer parking and accessibility features?
Yes, Krispy Kreme Roanoke offers free street and lot parking, wheelchair-accessible restrooms, and welcomes families and the LGBTQ community for a comfortable visit.