Brand Certified
Krispy Kreme
4.5(2449 reviews)
Certified by Krispy Kreme • Feb 22, 2026
Business Details
1625 Hershberger Rd, Roanoke, VA
24012, United States
Certified by Krispy Kreme • Feb 22, 2026
(540) 366-8868
Certified by Krispy Kreme • Feb 22, 2026
https://site.krispykreme.com/va/roanoke/1625-hershberger-rd
Certified by Krispy Kreme • Feb 22, 2026
About
Certified by Krispy Kreme • Feb 22, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Roanoke.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Feb 22, 2026
Hours
Certified by Krispy Kreme • Feb 22, 2026
Reviews
4.5
2,449 reviews
5 stars
1,810
4 stars
356
3 stars
128
2 stars
60
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and dismissive.
Product Quality
Many customers enjoy the donuts, especially when fresh, but there are complaints about stale or cold donuts and inconsistent availability of popular items.
Service Speed
Customers noted long wait times during busy hours, with some expressing frustration over slow service and understaffing.
Drive-Thru Issues
The drive-thru has been frequently reported as closed or slow, leading to customer dissatisfaction.
Pricing Concerns
Several reviews mention that prices are perceived as high, leading to mixed feelings about value for money.
- ADAsh Dillon6 days ago5.0Donuts were very soft and tasted amazing! They a little busy but the service is also good! Employees are very nice and helpful up front!
- DWDonny Wingfield6 days ago5.0I would like to give a huge thank you for the employees Jessica and Cara who helped us with our order. I know that there can be long wait times when its rush hour, but Cara was very patient with us when some of our items were not available and we wanted replacements, all while the line was basically flowing out of the door. Thank you guys👍🏾
- AHAma HoeFeb 7, 20261.0If this place goes out of business, I guarantee you it’s gonna be because their drive-through is always closed for some reason and it’s always at night
- MGMary GallaherFeb 6, 20265.0I don't have a Krispy Kreme where I live in Lynchburg, however, I am training for a new job in Roanoke, va. I stopped at the one on Hershberger and the lady in the drive thru was exceptionally nice and had a lovely personality. The donuts were delicious and the price was perfect! Thank you so much!
- BJBecky JohnsonFeb 2, 20263.0This was the first time I can recall that the donut didn't seem to be fresh. It definitely not a melt in your mouth fresh. We were a bit disappointed. It was more like one that had been made yesterday.
Frequently Asked Questions About Krispy Kreme
What are the regular store hours for Krispy Kreme Roanoke?
Krispy Kreme Roanoke is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When is the drive-through at Krispy Kreme Roanoke open?
The drive-through is open every day from 6:00 AM to 10:00 PM, and it stays open until 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme Roanoke?
Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Fridays and Saturdays.
Can I place an order for pickup at Krispy Kreme Roanoke?
Yes, order pickup is available daily from 6:00 AM to 9:45 PM, with extended pickup hours until 10:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme Roanoke accept?
Krispy Kreme Roanoke accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What special treats or events can I expect at Krispy Kreme Roanoke?
Enjoy the Original Glazed® Doughnut fresh during hot light hours, and don't miss Cinnamon Roll Sundays for delicious cinnamon-infused pastries, along with seasonal and holiday collections.
Are there any nearby banks or credit unions close to Krispy Kreme Roanoke?
Yes, nearby financial institutions include Member One Federal Credit Union, Beacon Credit Union, BB&T, First Citizens Bank, Carter Bank, Pinnacle Financial Partners, and Valley Bank, making it convenient to visit both for banking and sweet treats.
What nearby places can I visit for additional dining options around Krispy Kreme Roanoke?
Nearby dining options include K&W Cafeteria, Wendy's, Subway, and Sonic Drive-In, allowing customers to enjoy various meal choices before or after visiting Krispy Kreme.
Are there entertainment or recreational spots near Krispy Kreme Roanoke?
Yes, you can visit nearby fun locations such as Defy Roanoke amusement park and Sky Zone Trampoline Park for family-friendly activities around your Krispy Kreme visit.
Does Krispy Kreme Roanoke offer parking and accessibility features?
Yes, Krispy Kreme Roanoke offers free street and lot parking, wheelchair-accessible restrooms, and welcomes families and the LGBTQ community for a comfortable visit.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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