Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4234 Electric Road in Roanoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,154 reviews
5 stars
636
4 stars
279
3 stars
129
2 stars
46
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in preparation.
Pricing
Many reviews highlighted the high prices as a significant concern, with several customers feeling that the cost did not match the value received.
Customer Service
While some customers experienced excellent service, others reported issues with staff attitude and order accuracy.
Wait Times
Several reviews mentioned long wait times for food, particularly during busy periods, which detracted from the overall experience.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the dining experience.
- JWjessica wykle2 days ago5.0This is the best five guys we’ve ever visited! That staff moves as a unit.
- DMDavid Melki4 days ago5.0New manager is doing a great job, place is running very well. They were slammed and didn’t have to wait at all. Plus I was upset do to an overcharge online, and the other manager kept brushing me off. Finally came in and She helped me out in no time. I will now keep coming back.
- MMMelissa McHugh5 days ago4.0I've eaten here a few times and their fries are normally to die for. This last visit was the first time that their fries didn't taste completely fresh, which was surprising.
- TTTinaOct 30, 20255.0Omg!! Today was my first time eating here and the food was absolutely amazing!! I won’t eat a burger from anywhere else from now on. The staff were so nice and the restaurant is so clean. Thank you so much for the wonderful experience I’ll definitely be back.
- DPDiamond PaigeOct 18, 20251.0I had a very disappointing experience at this Five Guys location. The staff was upset with me simply because I knew how I liked my food, which is unacceptable. Unfortunately, it seems this is reflective of the town’s issues and unwelcoming attitudes toward people who are black. I hope management takes this seriously and works to create an environment where all customers are treated with kindness. We were passing through on a college tour i would advise not to stop here they are not accustomed to diversity.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4234 Electric Road accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Roanoke?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available from Five Guys Roanoke and when?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I order Five Guys online or through a mobile app?
Yes, you can order online through their website or use the Five Guys app available on both Apple App Store and Google Play Store.
What type of payment options does Five Guys on Electric Road accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, most sandwiches can be ordered without buns using wraps or bowls, but be aware of possible cross-contamination and check the allergen chart for details.
Does the Roanoke Five Guys location have seating options and accessibility features?
Yes, it offers casual attire dining with indoor and outdoor seating, wheelchair accessible entrance, parking, seating, and restrooms, plus high chairs and facilities welcoming children.
What are some nearby places of interest around Five Guys on Electric Road?
Nearby attractions include Tanglewood Mall, AC Moore arts and crafts store, and Roanoke Taekwondo gym, which you can visit before or after enjoying your meal at Five Guys.
How can nearby stores like AC Moore and Michaels be convenient for customers visiting Five Guys?
Customers can shop for arts and crafts supplies at AC Moore and Michaels Stores located nearby before or after dining at Five Guys, making it easy to combine errands and meals.
Are there other dining options near Five Guys on Electric Road?
Yes, K&W Cafeteria and Chicken Salad Chick are nearby restaurants that customers can consider for other meal options.|