Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4234 Electric Road in Roanoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,166 reviews
5 stars
643
4 stars
279
3 stars
130
2 stars
48
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and fresh, though some mentioned inconsistencies in fry quality.
Service Issues
There were multiple reports of incorrect orders and slow service, particularly during busy times, though some customers highlighted friendly staff.
Pricing Concerns
Many reviews expressed dissatisfaction with the high prices, describing them as excessive for the portion sizes and quality.
Cleanliness
Several customers commented positively on the cleanliness of the restaurant, although some noted issues with the drink and condiment stations.
- IDI'm a DoctorJan 2, 20262.0Bland. Way too much mayo. It's just not the same any longer.
- PAPRSP AlexanderDec 30, 20255.0Great but expensive
- JGJeremiah GilpinDec 28, 20251.0Drink machine is nasty and doesn't taste right. Pump ketchup is nasty looking and out. Tea station is nasty. Trash cans are nasty. Floors are nasty
- SGShamon GilbertDec 9, 20255.0I love this place the food is great and the service is as well my go to burger spot! Where I get a real burger that's hot and juicy!!!
- SFStephen FoxDec 8, 20252.0The last two times I have eaten at 5 guys my order has not been correct. Guys are two busy laughing and talking rather than paying attention to what they are doing. Both times I was very pacific an clear about my order also cashier even reads back your order. As I said guys are busy laughing and talking instead of working. Burgers and fries are very good just wish my orders would have been correct. Tonight I got hungry for a hamburger so I decided to give 5 guys another try. Tonight was spot on. Order was correct and as usual the food was hot and delicious. So I guess I will start eating here again. Tonight the crew was focused on orders.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4234 Electric Road accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Roanoke?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available from Five Guys Roanoke and when?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I order Five Guys online or through a mobile app?
Yes, you can order online through their website or use the Five Guys app available on both Apple App Store and Google Play Store.
What type of payment options does Five Guys on Electric Road accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, most sandwiches can be ordered without buns using wraps or bowls, but be aware of possible cross-contamination and check the allergen chart for details.
Does the Roanoke Five Guys location have seating options and accessibility features?
Yes, it offers casual attire dining with indoor and outdoor seating, wheelchair accessible entrance, parking, seating, and restrooms, plus high chairs and facilities welcoming children.
What are some nearby places of interest around Five Guys on Electric Road?
Nearby attractions include Tanglewood Mall, AC Moore arts and crafts store, and Roanoke Taekwondo gym, which you can visit before or after enjoying your meal at Five Guys.
How can nearby stores like AC Moore and Michaels be convenient for customers visiting Five Guys?
Customers can shop for arts and crafts supplies at AC Moore and Michaels Stores located nearby before or after dining at Five Guys, making it easy to combine errands and meals.
Are there other dining options near Five Guys on Electric Road?
Yes, K&W Cafeteria and Chicken Salad Chick are nearby restaurants that customers can consider for other meal options.|