Dunkin'

4.1
376 reviews
Decked Out Lattes
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Business Details

5044 Keagy Rd, Roanoke, VA
24018, United States
(540) 772-3951
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roanoke, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5044 Keagy Rd, Roanoke, VA
24018, United States

Hours

Reviews

4.1
376 reviews
5 stars
200
4 stars
86
3 stars
38
2 stars
23
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while many praise the friendliness and helpfulness, there are notable complaints about rudeness and unprofessional behavior from some employees.

Order Accuracy

Several customers reported issues with incorrect orders, particularly with mobile orders and drive-thru service, leading to dissatisfaction.

Product Quality

Feedback on food and drink quality is inconsistent; while some customers enjoy the coffee and donuts, others have noted stale items and poor taste.

Cleanliness

The establishment is generally described as clean, although some reviews mention concerns about the cleanliness of staff and food preparation.

Operational Issues

Customers have expressed frustration with operational hours and service speed, particularly during busy times and with the drive-thru.
  • TT
    Taylor
    Nov 26, 2025
    5.0
    I have been coming here for probably 5 years now, and I love this location. I always use the drive thru and the mobile app, but the interactions I have with employees are always pleasant. Orders are almost always right on point. Sometimes they will be out of an item, but always offer to replace it with something of similar price. The coffee is good. Sometimes it varies, but I’ve never really had anything here that was bad. Overall, it’s a good location and has good employees!
  • GN
    Glenna Nichols
    Oct 25, 2025
    2.0
    Ordered a Vanilla coolata with whip topping paid .70 for it but was literally handed the drink did not get a chance to look at it he closed window so fast I pulled off and no whip topping will not be going back
  • EP
    E. Powell
    Sep 23, 2025
    5.0
    This is the best Dunkin Donuts in Roanoke. Food ALWAYS taste great and made well and 💜 their iced coffee ofcourse! Keep up the good work guys!
  • AA
    Ali Almosawy
    Sep 18, 2025
    1.0
    Coffee it’s to cold . Supposed to get it hot . worthless
  • AM
    Ann Marie
    Jul 11, 2025
    3.0
    Donuts just do not taste the same.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Roanoke, VA?

Dunkin' in Roanoke, VA is open daily from 6:00 AM to 8:00 PM.

Where is the Dunkin' located in Roanoke?

It is located at 5044 Keagy Rd, Keagy Village Center, Roanoke, VA 24018.