Dunkin'

4.1
375 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roanoke, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5044 Keagy Rd, Roanoke, VA
24018, United States

Hours

Reviews

4.1
375 reviews
5 stars
199
4 stars
86
3 stars
38
2 stars
23
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rudeness and unprofessional behavior from management.

Product Consistency

Many customers noted inconsistencies in drink temperatures and quality, with some drinks being served cold or poorly made.

Food Quality

Feedback on donuts varies, with some customers praising freshness and taste, while others report stale or unappetizing options.

Operational Issues

Several reviews mention problems with order accuracy, long wait times, and issues with the drive-thru service.

Cleanliness

The location is generally described as clean, although some customers have raised concerns about the overall cleanliness of the staff and the restaurant.
  • GN
    Glenna Nichols
    Oct 25, 2025
    2.0
    Ordered a Vanilla coolata with whip topping paid .70 for it but was literally handed the drink did not get a chance to look at it he closed window so fast I pulled off and no whip topping will not be going back
  • EP
    E. Powell
    Sep 23, 2025
    5.0
    This is the best Dunkin Donuts in Roanoke. Food ALWAYS taste great and made well and 💜 their iced coffee ofcourse! Keep up the good work guys!
  • AA
    Ali Almosawy
    Sep 18, 2025
    1.0
    Coffee it’s to cold . Supposed to get it hot . worthless
  • AM
    Ann Marie
    Jul 11, 2025
    3.0
    Donuts just do not taste the same.
  • JM
    Jonathan Mish
    Dec 1, 2020
    1.0
    I come here regularly close to closing time. I have seen them mix regular and decaf to make a cup. Tell me the toaster was broken to not make food and tonight they didn't have coffee at a coffee shop before 7pm( their closing time). I love dunkin but I would tell you to avoid this location as the employees are not up to par.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Roanoke, VA?

Dunkin' in Roanoke, VA is open daily from 6:00 AM to 8:00 PM.

Where is the Dunkin' located in Roanoke?

It is located at 5044 Keagy Rd, Keagy Village Center, Roanoke, VA 24018.