Dunkin'

4.1
379 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roanoke, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5044 Keagy Rd, Roanoke, VA
24018, United States

Hours

Reviews

4.1
379 reviews
5 stars
202
4 stars
86
3 stars
39
2 stars
23
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while many praise the friendliness and helpfulness, several reviews highlight instances of rudeness and poor service.

Product Consistency

There are frequent complaints about inconsistent drink quality and stale donuts, with some customers expressing dissatisfaction with specific items.

Drive-Thru Experience

The drive-thru is generally appreciated for its convenience, but there are reports of slow service and issues with order accuracy.

Cleanliness and Environment

The location is often noted for being clean, but some customers have mentioned concerns about the overall atmosphere and service during busy times.
  • LJ
    Lis Jennings
    Jan 4, 2026
    3.0
    This is a hit or miss. The coffee are great. Sometimes a lot of times they are out of things. I once showed up and went inside and they were cussing and yelling about how stressed out they were. They didn't seem to mind that I was standing there. It was pretty rough. I felt bad for everyone.
  • TT
    Taylor
    Nov 26, 2025
    5.0
    I have been coming here for probably 5 years now, and I love this location. I always use the drive thru and the mobile app, but the interactions I have with employees are always pleasant. Orders are almost always right on point. Sometimes they will be out of an item, but always offer to replace it with something of similar price. The coffee is good. Sometimes it varies, but I’ve never really had anything here that was bad. Overall, it’s a good location and has good employees!
  • GN
    Glenna Nichols
    Oct 25, 2025
    2.0
    Ordered a Vanilla coolata with whip topping paid .70 for it but was literally handed the drink did not get a chance to look at it he closed window so fast I pulled off and no whip topping will not be going back
  • EP
    E. Powell
    Sep 23, 2025
    5.0
    This is the best Dunkin Donuts in Roanoke. Food ALWAYS taste great and made well and 💜 their iced coffee ofcourse! Keep up the good work guys!
  • AA
    Ali Almosawy
    Sep 18, 2025
    1.0
    Coffee it’s to cold . Supposed to get it hot . worthless

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Roanoke, VA?

Dunkin' in Roanoke, VA is open daily from 6:00 AM to 8:00 PM.

Where is the Dunkin' located in Roanoke?

It is located at 5044 Keagy Rd, Keagy Village Center, Roanoke, VA 24018.