Dunkin'

3.5
638 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roanoke, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
670 Brandon Ave, Roanoke, VA
24015, United States

Hours

Reviews

3.5
638 reviews
5 stars
266
4 stars
119
3 stars
76
2 stars
45
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Product Consistency

Many reviews highlighted inconsistency in food and drink quality, with customers receiving incorrect or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported a lack of professionalism and negative attitudes.

Food Freshness

Several reviews mentioned that food items, especially donuts, were often stale or not fresh, particularly later in the day.
  • JV
    Jeff Vick
    Nov 5, 2025
    5.0
    Super friendly service and efficient!
  • SS
    Sarah Sweeney
    Oct 19, 2025
    5.0
    I’ve had hit or miss experiences at this Dunkin in the past, but it’s always been my favorite location in the area, despite the misses. The current AM staff is great - very friendly! I was especially happy when I went through the drive thru this morning and was able to add a Halloween bucket to my order (they ran out last year before I was able to get one).
  • JJ
    Jake Johnson
    Oct 12, 2025
    1.0
    Ordered a large coffee, they filled the cup up with a medium size amount of coffee. The cup was only 2/3 filled. Very disappointing
  • AU
    Atmybest Uknow
    Oct 3, 2025
    1.0
    They have to do a little better than this.I ordered a toasted bagel with butter and jelly. What I received was untoasted bagel no butter, no jelly. French vanilla coffee that had no flavor. Not the first time had no choice but to eat a hard, no flavored bagel and coffee on the way to work.
  • KK
    Kristen Kelley
    Sep 23, 2025
    2.0
    Every time I have come here recently, there are problems. Day? Afternoon? Sucks. I ordered a hot sandwich this morning. The English muffin wasn’t even toasted. It’s mealy. The cheese? Not at all melted. The egg? Lukewarm. Bacon? Lukewarm and greasy, falling all over the place. And the bathrooms require a key. 😵‍💫 I’m sad. Used to love coming here with kids. Now it’s like… why bother? Any other Dunkin is better. Today was a logistical decision. Never again.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 670 Brandon Ave, Roanoke, VA?

Dunkin' at 670 Brandon Ave, Roanoke, VA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.