Domino's Pizza

4.0
228 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Roanoke? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3940 Valley Gateway Blvd Suite A-5 Ste A-5.

Location

Domino's Pizza
3940 Valley Gateway Blvd Suite A-5, Roanoke, VA
24012, United States

Hours

Reviews

4.0
228 reviews
5 stars
142
4 stars
31
3 stars
11
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, poor management, and lack of responsiveness from staff.

Food Quality

While many customers praised the pizza quality, there were complaints about incorrect orders, missing items, and food being served cold or improperly cooked.

Customer Service

Some staff members received positive feedback for their friendliness and helpfulness, but there were also reports of rude behavior and unprofessionalism from certain employees.

Order Accuracy

There were numerous instances of incorrect orders and missing items, leading to customer frustration.

Curbside Experience

Curbside pickup was noted as a convenient option, but issues with order readiness and communication were highlighted.
  • JF
    Janey Flournoy
    Nov 1, 2025
    2.0
    I placed a takeout order to pick up on my way home from work. Carside pick up was offered so I said yes. When I arrived, a car was parked in front of the store with hazard lights on in the fire lane. I park in the first parking spot closest to the store and put on my hazard lights as the app told me to do for pick up. I had to wait about 10 minutes and finally saw an employee come out with what ended up being my order and the car parked illegally in the fire lane's order. He proceeds to yell if I was picking up and I said yes. So he comes over with my order and proceeds to tell me that if it was any other employee they wouldn't have crossed the parking lot to bring my order. So I point out that cars shouldn't be parking in front of the store in the fire lane. Then tells me I could park at the side that they have cameras there so they can see. He proceeds to walk off but I say you should have signs. He said we do. So today I go back to see the signage. Kroger has a drive thru pharmacy lane that comes out at that side and there's a sign that says "DO NOT ENTER" then the car side pickup sign sits behind it. Technically you would have to drive around the back of the buildings to come the legal way. And guess what I saw again today.. a car parked in the fire lane. If you have ever had a fire you know why this lane is important. I'm half tempted to call the fire marshal but also know I won't be giving this store my business again. Daleville has no problem "crossing the parking lot" to bring car side orders out.
  • TO
    Taylor O'Lynn
    Oct 1, 2025
    5.0
    William was hard at work with a smile on his face! The other employee whose name we did not catch was also doing a great job!
  • CM
    Chad Motley
    Sep 13, 2025
    1.0
    Worst decision of my life going there for a pizza. Its great if you dont mind to wait a couple hours. Not a very happy environment. Just going down hill.
  • DH
    Don Horton
    Sep 12, 2025
    1.0
    Replaced an order tonight at 5:50 PM, I got an email pertaining to the order saying they received the order and it’s being prepped. I waited 15 minutes, went inside and they said oh sorry we haven’t even gotten into it yet. It’s gonna be another 25 minutes. I canceled the order and walked away, Store on Valley Gateway Boulevard has no sense of management and the personnel don’t even care
  • DD
    Dannaca
    Aug 1, 2025
    1.0
    Waited over an hour after placing a curbside delivery order at 5pm. The app said my pizza was “in the oven” at 5:25pm. When I finally got someone to answer the phone, they told me that my order was ready for pickup. I double checked and let him know that I had placed a curbside delivery order and that I waited a really long time. All I got was an “Okay, we’ll bring it out to you.” No apology, no offer to make it right. I will not be coming back to this location. It is 6:35pm and my pizza is still “in the oven”.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Roanoke offer?

Domino's Pizza in Roanoke offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the opening hours for Domino's Pizza in Roanoke?

Domino's Pizza in Roanoke is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.