Domino's Pizza

Reviews

• DW

  Destiny Webber

  6 days ago
  1.0
  this dominos is a joke, I was told the managers name I spoke to who hung up on me TWICE was named Jacob, not sure If I believe that because after he hung up, I showed up to get assistance and apparently, he wasn't there somehow, They said they are allowed to hang up on people whom complain, I never cursed or yelled, I simply just wanted to know why my pizza was not cut and why my alfredo was not baked, this was the third incident and I let the other times go, but I was fed up. This place needs new management ASAP. Working in customer service I would never be "sassy" and hang up on customers; people need to realize CUSTOMERS are who keep you employed. I was told by the employee he would put a credit on my account for a free pizza and alfredo.... guessss what? I called and there was no comment left behind. This place is a joke; they need to just go ahead and close or get new management and employees who care more about their job instead of drugs or smoking a cig.
• JW

  jarrett womack

  Dec 1, 2025
  3.0
  Waited in the store for twenty five minutes on a pizza.That was supposed to be done in ten minutes.The app said, and they didn't even put it in the oven yet.And the manager walked out of the building to smoke a cigarette amongst the chaos
• JF

  Janey Flournoy

  Nov 1, 2025
  2.0
  I placed a takeout order to pick up on my way home from work. Carside pick up was offered so I said yes. When I arrived, a car was parked in front of the store with hazard lights on in the fire lane. I park in the first parking spot closest to the store and put on my hazard lights as the app told me to do for pick up. I had to wait about 10 minutes and finally saw an employee come out with what ended up being my order and the car parked illegally in the fire lane's order. He proceeds to yell if I was picking up and I said yes. So he comes over with my order and proceeds to tell me that if it was any other employee they wouldn't have crossed the parking lot to bring my order. So I point out that cars shouldn't be parking in front of the store in the fire lane. Then tells me I could park at the side that they have cameras there so they can see. He proceeds to walk off but I say you should have signs. He said we do. So today I go back to see the signage. Kroger has a drive thru pharmacy lane that comes out at that side and there's a sign that says "DO NOT ENTER" then the car side pickup sign sits behind it. Technically you would have to drive around the back of the buildings to come the legal way. And guess what I saw again today.. a car parked in the fire lane. If you have ever had a fire you know why this lane is important. I'm half tempted to call the fire marshal but also know I won't be giving this store my business again. Daleville has no problem "crossing the parking lot" to bring car side orders out.
• TO

  Taylor O'Lynn

  Oct 1, 2025
  5.0
  William was hard at work with a smile on his face! The other employee whose name we did not catch was also doing a great job!
• DH

  Don Horton

  Sep 12, 2025
  1.0
  Replaced an order tonight at 5:50 PM, I got an email pertaining to the order saying they received the order and it’s being prepped. I waited 15 minutes, went inside and they said oh sorry we haven’t even gotten into it yet. It’s gonna be another 25 minutes. I canceled the order and walked away, Store on Valley Gateway Boulevard has no sense of management and the personnel don’t even care

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