Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
718 reviews
5 stars
313
4 stars
174
3 stars
102
2 stars
46
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about sloppily made items and high prices.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable instances of unprofessional behavior from management and some rude interactions.
Service Speed
Customers frequently mentioned slow service, especially during busy times, often attributing delays to being short-staffed.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting it was clean while others reported dirty tables and unsanitary conditions.
Pricing
Many customers felt the prices were high for the portion sizes and quality, leading to complaints about value for money.
- BCBart CarlescoFeb 8, 20235.0Best cheese curds, you have to try them
- ABAnthony BellaviaOct 28, 20205.0Great people work here, friendly and professional
- AMAnn MoronesJun 3, 20194.0Lobed it!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Roanoke?
Dairy Queen Grill & Chill is located at 3226 Brandon Ave SW, Roanoke, VA 24018-1518, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
No, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats can I expect at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have a drive-thru, outdoor seating, indoor seating, and provide high chairs, making it family-friendly and good for kids.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order pickup online at their website and download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit Donny D’s bagel shop, Cort Furniture rental store, or Brandon Laundromat if you need to run errands. Mama Jean’s BBQ is also close by if you want to try other dining options.
Are there any automotive services near Dairy Queen Grill & Chill?
Yes, The Shine Shop car wash, Certified Car Care automotive repair, and Roanoke Small Engine Service Inc are nearby if you need auto detailing or repairs.
How can the nearby Shell gas station be convenient when visiting Dairy Queen Grill & Chill?
The nearby Shell gas station offers fuel and convenience store items, making it easy to refuel your vehicle or pick up essentials during your visit to Dairy Queen Grill & Chill.
Is Dairy Queen Grill & Chill suitable for families with young children?
Yes, the location is family-friendly, welcomes children, and provides amenities like high chairs and restrooms for a comfortable visit.