Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle South Roanoke is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.8
866 reviews
5 stars
404
4 stars
201
3 stars
78
2 stars
57
1 star
126
DG
Diane Gibbs
5 days ago
5.0
I love to go here.THE BOWLS ARE AWESOME.FIX IT YOUR WAY.LOVE THE FLAVORED FOUNTAIN CHOICES.SO QUAINT.FRIENDLY.
MC
Michael Chen
Feb 21, 2026
2.0
For most part food good just dried up white rice when I went there recently. I hope next time I go the rice isn't like that again.
MF
Matt Farris
Jan 10, 2026
4.0
Very good, reminded me of chipotle believe it or not! Very long wait about 20 minutes after when we were supposed to get our food, because we ordered online.
EC
Elizabeth Cane
Dec 30, 2025
1.0
The employees completely ignored us for 20 plus minutes while trying to pick up our food that sat right on the counter, already paid for. Myself and about 8 other people.... ignored. Didn't ask us anything. Never even spoke to us. If you ever order double anything from here, you never get it. You pay for double something but they never give you double.The "bag" of chips was literally 1 handful of chips. We're tired of their laziness so we're never going to this location again.
SS
Stephanie Sue
Dec 30, 2025
1.0
I was a dine in customer watching this evening. I understand it was incredibly busy, but even during those times, rudeness to the point someone is in tears should never happen. I watched as the doorash/uber/grub hub (not sure what app) delivery drivers came in and waited, quite patiently I might add. The middle aged woman with the red curly hair did not acknowledge any of them whatsoever. The young man working the counter did and he was very polite and kind. This woman with the red hair brings a bag out and yells out a name. Then goes back to whatever she was doing. The delivery driver seemed very confused and thought she was supposed to grab it and confirm. That woman who hadn't acknowledged a single customer got right up in her face and told her not to step behind the counter. She was so rude that this driver walked out in tears and I followed to console her. That was awful. I dont care how busy you are, kindness is free and easy. I won't be returning for that exact reason. That was absolutely horrible. Delivery drivers are working too and theyre penalized when they take too long to grab an order. Thanks.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill South Roanoke located?
Chipotle Mexican Grill South Roanoke is located at 2011 Colonial Ave SW, The Towers Shopping Center, Roanoke City, VA 24015.
What are the operating hours of Chipotle Mexican Grill South Roanoke?
Chipotle South Roanoke is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Roanoke offer pickup and delivery services?
Yes, Chipotle South Roanoke offers both in-store pickup and delivery services.
How can I order food online from Chipotle South Roanoke?
You can order food online via the Chipotle app or by visiting https://order.chipotle.com/.
What kind of food does Chipotle South Roanoke serve?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle South Roanoke accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle South Roanoke welcoming to the LGBTQ+ community?
Yes, Chipotle South Roanoke is welcoming to the LGBTQ+ community.
What nearby places can I visit around Chipotle South Roanoke for dessert?
Nearby dessert options include sweetFrog and Spoons Frozen Yogurt, both located close to Chipotle South Roanoke for a sweet treat after your meal.
Are there any mobile phone stores near Chipotle South Roanoke?
Yes, T-Mobile, Verizon, Wireless Zone (Verizon Authorized Retailer), and RadioShack are all nearby mobile phone stores for your convenience.
Can I find healthcare services near Chipotle South Roanoke?
Yes, AFC Urgent Care Roanoke and MinuteClinic at CVS are nearby healthcare facilities you can visit if needed.
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