Business Details
About
Mexican Restaurant
Chipotle Tanglewood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
217 reviews
5 stars
50
4 stars
15
3 stars
16
2 stars
17
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including undercooked rice, bland flavors, and insufficient portions.
Cleanliness
The restaurant was frequently described as dirty, with trash on the floor and unclean tables, leading to a negative dining experience.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about management's treatment of employees and customers.
Portion Sizes
Customers consistently noted that portion sizes were significantly smaller than expected, leading to dissatisfaction with value for money.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate responses to customer complaints.
- CPChase Ph5 days ago5.0Never have hard rice🥹 very cute very good
- AUAshley UnderwoodDec 29, 20255.0Very clean dining environment, delicious food, and decent prices considering the large amounts that you get in your meals.
- MMMayurDec 6, 20251.0Chipotle was running a BOGO event today and they refused to honor it. Ordered a Bowl. Too little portion size. They were literally short of most of the ingredients (including whatever little Fajitas that they could get by scraping the bottom). The Red Chimichurri was not even filled with 40% of the container volume. Never going to this store again.
- JJJustinDec 5, 20251.0This Chipotle was outright garbage. They gave me a bowl with the portions of a toddler snack, then acted like scooping actual chicken was some life-threatening task. The guy ran out and instead of waiting to give me a proper portion… he just slapped a full-price sticker on it. Embarrassingly lazy, cheap, and borderline insulting for a restaurant pretending to serve meals. All these lousy reviews and management still can’t read the room.
- RPRachel PeartDec 5, 20251.0Went in last night- got a bowl and the chicken was basically nonexistent on my bowl, and burnt. The veggies were also burnt.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Tanglewood, Roanoke?
Chipotle Mexican Grill is located at 4464 Electric Rd, Roanoke, VA 24018.
What are the opening hours for Chipotle Mexican Grill in Tanglewood?
Chipotle Mexican Grill is open from 10:45 AM to 10:00 PM every day of the week.
What kind of food does Chipotle Mexican Grill serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Can I order online from Chipotle Mexican Grill in Tanglewood?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Tanglewood?
You can contact Chipotle Mexican Grill by phone at +1 540-283-0763 or email at VA.3806.Tanglewood@chipotle.com.
Does Chipotle Mexican Grill offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby places can I visit before or after dining at Chipotle in Tanglewood?
Nearby places include Blaze Pizza for quick pizza, Firestone Complete Auto Care for vehicle services, and Suit City Tanglewood Mall for shopping men's clothing.
Are there any healthcare facilities near Chipotle in Tanglewood?
Yes, several healthcare providers are nearby such as Aspen Dental - Roanoke, Carilion Clinic Otolaryngology & Audiology, and Carilion Children's Pediatric Gastroenterology.
What beauty or grooming services are near Chipotle Mexican Grill in Tanglewood?
Great Clips hair salons are located nearby for haircuts and grooming services.
Does Chipotle Mexican Grill have a social media presence where I can follow updates?
Yes, Chipotle Mexican Grill can be followed on Facebook (Chipotle Mexican Grill), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.