Brand Certified
Chipotle Mexican Grill
3.8(251 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
3661 Blue Hills Village Dr NE, Roanoke, VA
24012, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(540) 904-4022
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/va/roanoke/3661-blue-hills-village-dr-ne?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4021
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Roanoke Orange Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Chipotle Mexican Grill
3661 Blue Hills Village Dr NE, Roanoke, VA
24012, United States
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
251 reviews
5 stars
130
4 stars
37
3 stars
20
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received cold, poorly prepared, or incorrect orders.
Service Issues
Many reviews highlighted slow service, rude staff, and mistakes in orders, leading to frustration among customers.
Portion Sizes
There were numerous complaints about skimpy portion sizes, with customers feeling shortchanged despite paying high prices.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised the friendly and accommodating staff, others reported negative interactions with employees.
- LLLars LooperMan2 days ago1.0Food costs!!! Insane what’s charged here relative to Willow Grove PA. No labor or food costs justifications and for poor quality product. You are better off just down the street at El Rodeo where portions are generous and food just as fresh. We ordered once and won’t be back. Lots of cheaper places either good sized portions AND just as fresh. What is it Roanoke with these insane charges?
- ARAdam Ramirez3 days ago5.0Alot of food for a great price. Food and beverage, I spent 15 dollars and that burrito had beef.
- SPSummer PJan 11, 20265.0Always quality food. Inconsistent portion sizes
- BBBryanJan 2, 20265.0I love this Chipotle!! The best in all Roanoke!! Definitely the friendliest staff of all them and best food
- ZVZane VasserDec 24, 20251.0I ordered 2 burritos online and they were completely wrong all the ingredients were mixing between the 2 burritos and missing some ingredients completely,
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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