Buffalo Wild Wings

3.9
1455 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4335 Starkey Road, Roanoke, VA
24018, United States

Hours

Reviews

3.9
1,455 reviews
5 stars
661
4 stars
360
3 stars
187
2 stars
105
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, inattentive staff, and order mix-ups.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, cold food, and missing items.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and dining areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyable dining experiences.
  • SS
    S
    4 days ago
    2.0
    Take out orders have gotten bad here. Tonight they had three employees behind the take out counter and still had a lobvy of customers waiting for long period of time
  • AM
    Ann Martin
    Dec 31, 2025
    3.0
    Very disappointed in service. Ordered boneless wings from lunch menu, wasn't advised that if we declined the French fries with the lunch menu we wouldn't get that pricing. We didn't want to waste food we wouldn't eat. Thus costing an additional $30 to our meal for 4 people. When asked server she said it was because we didn't take the fries and it how the system puts it in. She could try to add fries after the fact but it would put the lunch order in again. Although food was great, server should have advised that we wouldn't be eligible got the $11 lunch promo vs the 14.99 regular menu. Beware and ask questions when ordering at this location
  • MS
    Maddy S
    Dec 7, 2025
    5.0
    Appreciate the manager helping us out when we accidentally left our boxes behind at the restaurant
  • AA
    AnneMarie
    Dec 5, 2025
    5.0
    Great service
  • HH
    Hailey Huston
    Nov 20, 2025
    1.0
    We ordered 20 wings and all of them were so overcooked that there was barely any edible meat left on them. Unfortunatly I was pulling off pieces that were hard as rock and impossible to eat.. It took us 10 minutes to get home and our fries were stale but still warm... Not worth it at all.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Roanoke offer?

Buffalo Wild Wings in Roanoke offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 4335 Starkey Road?

Buffalo Wild Wings is open every day from 11:00 AM until 11:59 PM.