Customers frequently reported slow service, inattentive staff, and order mix-ups.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, cold food, and missing items.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyable dining experiences.
SS
S
4 days ago
2.0
Take out orders have gotten bad here. Tonight they had three employees behind the take out counter and still had a lobvy of customers waiting for long period of time
AM
Ann Martin
Dec 31, 2025
3.0
Very disappointed in service. Ordered boneless wings from lunch menu, wasn't advised that if we declined the French fries with the lunch menu we wouldn't get that pricing. We didn't want to waste food we wouldn't eat. Thus costing an additional $30 to our meal for 4 people. When asked server she said it was because we didn't take the fries and it how the system puts it in. She could try to add fries after the fact but it would put the lunch order in again.
Although food was great, server should have advised that we wouldn't be eligible got the $11 lunch promo vs the 14.99 regular menu.
Beware and ask questions when ordering at this location
MS
Maddy S
Dec 7, 2025
5.0
Appreciate the manager helping us out when we accidentally left our boxes behind at the restaurant
AA
AnneMarie
Dec 5, 2025
5.0
Great service
HH
Hailey Huston
Nov 20, 2025
1.0
We ordered 20 wings and all of them were so overcooked that there was barely any edible meat left on them. Unfortunatly I was pulling off pieces that were hard as rock and impossible to eat.. It took us 10 minutes to get home and our fries were stale but still warm... Not worth it at all.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Roanoke offer?
Buffalo Wild Wings in Roanoke offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 4335 Starkey Road?
Buffalo Wild Wings is open every day from 11:00 AM until 11:59 PM.
Where is Buffalo Wild Wings located in Roanoke, VA?
Buffalo Wild Wings is located at 4335 Starkey Road, Roanoke, VA 24018, USA.
Can I find Buffalo Wild Wings online to check their menu or order?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/va/roanoke/4335-starkey-road/sports-bar-378/ for menu and ordering options.
What categories of services does Buffalo Wild Wings in Roanoke provide?
Buffalo Wild Wings in Roanoke is a chicken wings restaurant, sports bar, restaurant, and takeout restaurant.
Is Buffalo Wild Wings in Roanoke currently open?
Yes, Buffalo Wild Wings is currently open and not closed.
Are there any insurance services near Buffalo Wild Wings in Roanoke?
Yes, Whitwell Kelly: Allstate Insurance, an insurance agency, is located near Buffalo Wild Wings.
What other dining options are available near Buffalo Wild Wings on Starkey Road?
Nearby dining options include Ben Gui Sushi, a Japanese restaurant, and Bellacino's Pizza and Grinders, which offers pizza and Italian cuisine.
Are there fitness facilities close to Buffalo Wild Wings in Roanoke?
Yes, iLoveKickboxing - Roanoke, a kickboxing and martial arts club, is nearby if you're interested in fitness activities.
What retail or shopping venues are near Buffalo Wild Wings in Roanoke that I could visit before or after dining?
Nearby shopping options include T.J. Maxx & HomeGoods for clothing and home goods, Mill Mountain Coffee & Tea for cafe experience, and AmRhein's Fine Jewelry for jewelry purchases.