Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer experiences with service are mixed, with reports of both friendly and rude staff, as well as issues with order accuracy.
Food Quality
Food quality is inconsistent, with complaints about cold, old, or improperly cooked items, while some customers praise the freshness and taste.
Cleanliness
The restaurant is noted for its cleanliness by some customers, but there are also reports of unsanitary conditions and poor hygiene practices among staff.
Order Accuracy
Multiple reviews highlight frequent issues with incorrect orders and missing items, leading to customer frustration.
Overall Experience
While some customers have had positive experiences, many express disappointment and frustration, indicating a need for improvement in service and food quality.
FF
flakker01
Nov 17, 2025
5.0
Best run fast food restaurant I have been in.
KW
Kathryn Warren
Nov 11, 2025
2.0
I don't eat here all that often, but when I have it's always been good. Unfortunately I can't say that about my last 2 visits now.. maybe it was foolish on my part to order a breakfast sandwich in the evening, but the biscuit was so dry that I could barely choke it down. And the dirty rice was very strange tasting and the beans are nothing like I remember them.. now my boyfriend got just a regular chicken sandwich and of course it was delicious. I love how that works. Lol. Maybe only ordering breakfast in the morning is the moral to the biscuit story. As far as the beans and rice- uh, I'll try again before too long to finalize my deliberation
ER
Eric Royal
Nov 1, 2025
5.0
Brought XC team to eat after meet.
ED
Elizabeth DiCarlo
Oct 28, 2025
5.0
Probably my favorite Bojangles in the Roanoke area.
LR
Leslie Rodriguez
Oct 19, 2025
1.0
Horrible service, I was given the wrong order and when I went back to get the right food I was told that I was wrong and the lady was arguing with me. They ended up giving me the right food but very forcefully and one of the workers that was in the back rolled her eyes because we asked for the right food. I was also told next time to order the right thing when I had already ordered the right thing, they were the ones to make the mistakes.