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Brand Certified

Arby's

3.8
(504 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
685 Brandon Ave, Roanoke, VA
24014, United States

Hours

Reviews

3.8
504 reviews
5 stars
215
4 stars
133
3 stars
68
2 stars
33
1 star
55
  • II
    IDrumExperience
    2 days ago
    3.0
    Not the best but it’ll do.
  • MC
    Matthew Costello
    6 days ago
    5.0
    We are dine in customers. The food was fresh and delicious. The staff was extra friendly and let our daughter choose the toy for her kids meal. You have a good team working for you!!!!!
  • OI
    Odin's Installations
    Dec 24, 2025
    1.0
    The worst arbys in america
  • JL
    Jen Lively
    Dec 17, 2025
    1.0
    Where do I start...we went thru the drive thru & encountered the most rude female on the other end of the speaker & she got our order wrong as well. She must've forgotten her mic was on because she let out the biggest sigh like she was so annoyed with us that she just couldn't stand it. It was like we were totally putting her out by placing our order. We couldnt understand her & I'm sure it was because she had the mic stuffed in her mouth to close to be clear. The young lady st the window with the long blonde hair was very nice. That's who got the 5 star for service. The short girl that had the red hair & glasses was the one who was over the top rude. Her cheeks were beet red, I guess from her temper tantrum. It was ridiculous! Apparently, she hates her job so much it causes her to have that terrible attitude & open animosity toward customers. The order was wrong. We ordered a classic roast beef, curly fries & a Coke, another classic roast beef & a steak bite sandwich combo. The wrong part of the order was when we received 2 nasty, soggy, beef & cheddars with liquid cheese sloppied all in the package. The bun was like it had been dipped in water. It was disgusting! I didnt dare go back & have it replaced because I believe it would've been spit on by that rude girl wuth the attitude problem. She's a kid & another review I read on here said it right, theyre young & bratty acting. Never go to this location at Towers! Its just unbelievable & very disappointing. I don't know how this one is even still open.
  • LE
    Lisa E
    Oct 19, 2025
    1.0
    This Arby's used to be very friendly now there are braty kids working there and an elderly manager that has no customer service skills and when they mess up your order they blame it on you!! I will never order from here again and honestly if your smart you won't either! 🤮

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Certified March 08, 2026Yext Knowledge Graph
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