Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
501 reviews
5 stars
214
4 stars
133
3 stars
67
2 stars
33
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied, with some praising friendly staff and quick service, while others reported rude behavior and order inaccuracies.
Food Quality
Food quality was inconsistent; while some customers enjoyed hot and fresh meals, others received cold food or incorrect orders.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean facilities while others reported unsanitary conditions.
Management
Management received both praise for improving customer service and criticism for handling issues poorly.
- OIOdin's InstallationsDec 24, 20251.0The worst arbys in america
- JLJen LivelyDec 17, 20251.0Where do I start...we went thru the drive thru & encountered the most rude female on the other end of the speaker & she got our order wrong as well. She must've forgotten her mic was on because she let out the biggest sigh like she was so annoyed with us that she just couldn't stand it. It was like we were totally putting her out by placing our order. We couldnt understand her & I'm sure it was because she had the mic stuffed in her mouth to close to be clear. The young lady st the window with the long blonde hair was very nice. That's who got the 5 star for service. The short girl that had the red hair & glasses was the one who was over the top rude. Her cheeks were beet red, I guess from her temper tantrum. It was ridiculous! Apparently, she hates her job so much it causes her to have that terrible attitude & open animosity toward customers. The order was wrong. We ordered a classic roast beef, curly fries & a Coke, another classic roast beef & a steak bite sandwich combo. The wrong part of the order was when we received 2 nasty, soggy, beef & cheddars with liquid cheese sloppied all in the package. The bun was like it had been dipped in water. It was disgusting! I didnt dare go back & have it replaced because I believe it would've been spit on by that rude girl wuth the attitude problem. She's a kid & another review I read on here said it right, theyre young & bratty acting. Never go to this location at Towers! Its just unbelievable & very disappointing. I don't know how this one is even still open.
- LELisa EOct 19, 20251.0This Arby's used to be very friendly now there are braty kids working there and an elderly manager that has no customer service skills and when they mess up your order they blame it on you!! I will never order from here again and honestly if your smart you won't either! 🤮
- JCJason ClendeninSep 23, 20253.0Those Arby's had no bathrooms. Just 1 door to go behind the counter. This is against code!
- DDDerrickSep 20, 20255.0Friendly staff. Clean facility