Wendy's

3.9
1121 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 Old Sands Road, Ridgeway, VA
24148, United States

Hours

Reviews

3.9
1,121 reviews
5 stars
488
4 stars
291
3 stars
167
2 stars
72
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor management and lack of training.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, freshness, and preparation of their meals.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Speed of Service

Service speed varied, with some customers praising quick service while others complained about long wait times.
  • RR
    Robert
    Dec 22, 2025
    5.0
    They are fast and friendly
  • JR
    Johnny June Rudisill
    Dec 21, 2025
    4.0
    We used the app outside in the parking lot. The employees got the 40$ order 100% correct. So yay on that part 👏...it was just slow...like the fry person didn't move from one tile on the floor. There was a younger man running around doing everything....filling ice in drive thru, checking on burgers cooking, going to the walk-ins grabbing needed supplies....he was definitely a hard worker. World needs more of him / his energy / work ethics...
  • CT
    Carolyn Torango
    Dec 17, 2025
    4.0
    The food is still good. The price has went up like everywhere. I don't really like the taste of their biscuits.
  • RK
    Raven Kai
    Dec 11, 2025
    4.0
    I recently had some dental work done and hadn't eaten a good meal for days. I wasn't able to chew and was looking for something that I could consume without chewing. I decided to get some chilli and let it cool off while I was in the grocery store. When I got home, it was the perfect temperature. The flavor was great and I loved that they included a packet of hot sauce for it. Only thing I would have changed was asked for another pack of crackers. It was very satisfying.
  • BC
    Brooke C
    Dec 11, 2025
    1.0
    Rude employees

Frequently Asked Questions About Wendy's

Is Martinsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Ridgeway, VA currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.