Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with food quality, including cold, dry, or poorly prepared items, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including unfriendly staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food preparation areas.
Staff Performance
While some reviews praised friendly and helpful staff, others pointed out a lack of professionalism and organization among employees.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
GM
Gilbert Motley
2 days ago
2.0
The sweet potato pie use to have this cinnamon taste now it’s gone. Chicken at the gas station taste better now and cheaper. I love the staff and how they do such a great job. That’s how I got suckered into believing the food was still worth it.
TF
Tommy Ferguson
Jan 18, 2026
1.0
1/18/26 6pm
I love bojangles chicken but the one in ridgeway where I live has the worst chicken and service that I have ever experienced in my 65 years of life. I drive a tractor and trailer and eat at many of there stores. The chicken was dry and smelled burnt but didn’t look burnt, guess the grease needed to be changed. Wound up throwing the chicken away was not fit to eat.
Also it was after dark the street sign was off the drive thru menu was dark you couldn’t even tell the place was open or not. I went in and ordered had to wait for chicken to cook. Fresh out of fryer so there was no reason for it to be dry! I also went there back in the summer around the same time of evening the same crew was working standing outside smoking I went to open door to go in and the door was locked I walked around to other side of building and asked if they were open and told the lady with the long really long finger nails that the door was locked she laughed and said she would unlock it had to be locked and unlocked with key so it was no accident it was locked. Same woman I told there lights were off and she said they not responsible for the lights.
The morning shift people serve good food. But the shift needs a new crew the food is horrible no wonder the place is always empty
YN
Y Navy
Jan 6, 2026
5.0
Amanda is absolutely precious! She makes the entire room light up with her smile and positive vibes!!
DN
Daniel Neighbors
Dec 28, 2025
1.0
Watch out for the girl with the 5in nails, un sanitary. Sloppy made egg and cheese biscuit. Order biscuits and gravy, give no utensils. Poorest place I've been too
AJ
Aaron Johnson
Nov 14, 2025
1.0
Alexis decided to reach her hand in my bag to verify that she gave me wrong item after handling money. When I told her she didnt have to do that she gives me attitude. SMH don’t come here