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Wendy's

3.3
(1237 reviews)

Business Details

5212 Brook Road, Richmond, VA
23227, United States
(804) 447-9829

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Richmond, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5212 Brook Road, Richmond, VA
23227, United States

Hours

Monday7:00 AM - 2:00 AM
Tuesday7:00 AM - 2:00 AM
Wednesday7:00 AM - 2:00 AM
Thursday7:00 AM - 2:00 AM
Friday7:00 AM - 2:00 AM
Saturday7:00 AM - 2:00 AM
Sunday7:00 AM - 2:00 AM

Reviews

3.3
1,237 reviews
5 stars
379
4 stars
240
3 stars
249
2 stars
115
1 star
254
  • LM
    Lake Mina
    Apr 23, 2026
    1.0
    Food cold like the customer service,. I ate a nugget and it was cold I asked for a remake and they gave me 3 nuggets. Will be calling corporate
  • SW
    Shawn White
    Mar 26, 2026
    1.0
    Lady at the drive-thru window took my card swiped it gave it back to me then claimed that I didn't pay.... Accused me of trying to get over on her when I explained I did give her my card. The transaction didn't go threw, I checked my bank statement. After I realized this, I gave her the card AGAIN!!! to pay for my food. YESS SHE DID TAKE MY CARD 2 times!!!!!! LOOK AT THE CAMERA!!!! THIS IS NOT A DEBATE.
  • CD
    Christopher Davies
    Mar 23, 2026
    1.0
    By far the most disgusting fast food restaurant I have stepped foot into. Garbage all over the floor, not stocked with anything, no soap in the bathrooms. This place should be condemned. I don’t know how they haven’t shut it down yet.
  • LS
    Liberty Smith
    Mar 22, 2026
    1.0
    This was easily one of the worst fast food experiences we’ve had. We went through the drive-thru on a Sunday around 1:30 PM. They were busy, which we completely understood and were patient. We paid at the window, and only after paying were we told they had no ice. On top of that, the soda machine wasn’t even carbonated—just flat drinks being served like it was normal. No apology, no heads-up beforehand, and no offer to substitute or fix it. When we got our food, thankfully we checked before leaving because it was missing THREE items—and what we did receive was cold. My husband went inside to try to get the missing food, but there was no one at the counter to help. Even worse, the manager didn’t seem concerned that people were inside bothering customers for money or asking them to buy food. The whole situation felt chaotic and honestly unsafe. We ended up leaving without the rest of our order because it just wasn’t worth it. Completely unacceptable service, poor management, and a very uncomfortable environment. We will not be coming back.
  • JP
    Jaybk Ptoo
    Mar 5, 2026
    1.0
    Workers dont even take the time to make the correct order, i had to reorder the same meal 3 separate times in ONE SITTING

Frequently Asked Questions About Wendy's

What are the opening hours for the Wendy's at 5212 Brook Road, Richmond, VA?

This Wendy's location is open daily from 6:30 AM to 2:00 AM.

Does this Wendy's location offer drive-thru service?

Yes, the Wendy's at 5212 Brook Road has a drive-thru open daily from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

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Certified May 03, 2026Yext Knowledge Graph
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