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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

3.8
(198 reviews)

Business Details

929 West Broad Street, Richmond, VA
23220, United States
(804) 353-3533
https://locations.tropicalsmoothiecafe.com/va/richmond/929-west-broad-street

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® in Richmond makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
929 West Broad Street, Richmond, VA
23220, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Reviews

3.8
198 reviews
5 stars
108
4 stars
30
3 stars
13
2 stars
8
1 star
39
  • RJ
    Reporter Juss
    Apr 8, 2026
    5.0
    Devin was great! He was cheerful and helped put a smile on my face by helping me navigate the smoothie app so that I'd get a free smoothie today!! Great experience and I'll be using the app a lot more as well🙌🏾
  • CS
    Chuck Stewart
    Mar 21, 2026
    1.0
    Ordered from inside location using app since my lady had purchased our smoothies, which had large unblended clumps of ice in them, while at the counter. When the time was ready for the food I'd ordered to be given the preparer literally threw my food on the counter and walked away saying nothing. Not to mention the toasted snack wraps were cold. All in all we will not be going to that location again, just because of the poor and inhospitable service.
  • CG
    Conner Glick
    Mar 21, 2026
    5.0
    Best tropical around thank you always fresh always delicious always quick friendly staff clean store great service thank you
  • TG
    Tiffanie Gatling
    Mar 6, 2026
    1.0
    Black woman cashier was very rude! I held my phone while she was completing my order just to ensure she was aware I had the app, she rudely mentioned the app scanner was on the counter and I clearly was aware of that but bc some locations have to double back if you don’t show it in advance. She then accused me of shoving my phone in her face and went on mumbling something under her breath when I asked her what she said she noted only DoorDash workers show their phone. After I told her why I held my phone that way she proceeded to go back and forth with me unprofessionally! She even went on to say it’s always the black people?!?!? When I asked for her name bc she wasn’t wearing a name badge she not only refused to give it to me but she told me she felt “uncomfortable” giving me her name! Something tells me this is not the first time a complaint has been made about this employee and it won’t be the last! Very rude & unprofessional service!!! I will definitely be sure to call the store manager and corporate to make them aware of the type of team members they are entrusting at their establishments.
  • MM
    Mustafa
    Nov 11, 2025
    3.0
    I have ordered here before, however, yesterday I ordered an acai bowl - I found a piece of lettuce in my acai bowl. This wouldn't be the first time I found something that didn't belong in my food or drink at this location. It is disgusting! Attached is a photo in the photos section for proof. I was unable to attach to my review.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified April 26, 2026Yext Knowledge Graph
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