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Pizza Hut

3.3
(144 reviews)

Business Details

9189 Staples Mill Rd, Richmond, VA
23228, United States
(804) 672-6900

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 9189 Staples Mill Rd in Richmond, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Curbside pickupAvailable

Location

Pizza Hut
9189 Staples Mill Rd, Richmond, VA
23228, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.3
144 reviews
5 stars
59
4 stars
19
3 stars
13
2 stars
7
1 star
46
  • MF
    Michael L. French
    2 days ago
    4.0
    I went into this visit expecting to leave a 5-star review, and it came very close. Everything impressed me. The pizza was genuinely delicious and took me right back to what I remember Pizza Hut tasting like as a kid. Classic, flavorful, exactly what you want. Even better, my order was ready in under 10 minutes, which is impressive for lunchtime and honestly a minor miracle. The store was clean and the staff were friendly, which made the whole experience smooth and enjoyable. The only miss, and the reason for dropping a star, was the pepperoni. I ordered a three-topping pizza with double pepperoni and crispy pepperoni cups. What was there tasted great, but there just wasn’t enough, especially for a “double” portion. I kept looking around like maybe the rest of it was running late. Overall, a really strong experience. Fast, clean, friendly, and great pizza. Just needed a little more pepperoni to lock in that 5th star.
  • JG
    Jeremy Gray
    4 days ago
    1.0
    I would rate this experience as unsatisfactory if a zero-star option were available. While staying at the Marriott Courtyard, approximately 2.7 miles from your establishment, I attempted to use my credit card for a purchase. The transaction was declined, although a pending charge appeared on my account. A representative assured me that this pending charge would be removed, and consequently, I offered to pay in cash. After placing my order, I waited for 50 minutes, and the food had not yet arrived, prompting me to call. I was informed that the order was en route. Following an additional hour, I called again and was advised that DoorDash had attempted to contact me, but I had not answered. At that point, I opted to cancel the order and subsequently traveled to Plaza Aztec, which provided a positive experience. I recommend that others consider alternative dining options rather than this particular location.
  • RS
    Robin Sims
    Apr 4, 2026
    2.0
    Ordered extra sauce, got super dry pizza. Called to ask why was informed it was busy, try ordering at a better time. YIKES Would have been great but now I know if they are busy just order from somebody else.
  • AW
    Angeka Whitmire
    Mar 22, 2026
    1.0
    Decided to take a chance and order from them again, what a mistake the pizza was so greasy and salty. One bite and spit it out. Bottom burnt. They didn’t give us the complete order lest the Cinnabons off. Tried to call the store no answer tried several times. Save your money go somewhere else.
  • CR
    crystal ross
    Mar 13, 2026
    1.0
    They been messing up a lot the past few times i came. Doughy pizza, wrong toppings, the cashier i had one time before straight up tried to not let me check my pizza before i left the store??? Like i was being unreasonable for wanting to see if my pizza was made CORRECTLY. The last time i went they gave me the wrong pizza. I called their store multiple times, no answer. The representative i spoke to said i had to wait for the store to call me back. Its been a over a week now. Needless to say i will not be going back there.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 9189 Staples Mill Rd in Richmond, VA?

Pizza Hut at 9189 Staples Mill Rd is open every day from 10:00 AM to 12:00 AM (midnight).

What services does Pizza Hut offer at the Richmond location?

This Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.

Brand Certified Facts from Pizza Hut

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Certified April 05, 2026Yext Knowledge Graph
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