Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1601 Willow Lawn Dr in Richmond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
I had a great experience at Five Guys in Richmond, VA. The restaurant was very clean and well maintained. The staff was friendly and welcoming as soon as we walked in. Our order was taken quickly and the service was fast. The food came out fresh and exactly as ordered. The burgers were delicious and the fries were hot and flavorful. Even though it was busy, the team worked efficiently and kept everything moving smoothly. The dining area and tables were kept clean throughout our visit. It’s always nice to see a place that takes pride in both their food and their service. I’ll definitely stop by again the next time I’m in Richmond.
ZZ
Zedward
Mar 13, 2026
4.0
It was my first time ordering online pickup direct from five guys. I would recommend it. We got a coupon for buy one get one burgers. Not sure. if we’re counting five guys as fast food or not, but if so, they have the best fast food burgers in my opinion. And the sun hit em just right for this picture.
EW
Elizabeth Weis
Mar 2, 2026
3.0
Not impressed...food has no flavor.
TF
Tucker Flythe
Feb 22, 2026
1.0
Food is alway as expected. Drink machine is always faulty, serving up drinks that taste nothing like the advertised product. This is a constant problem with this location. I’ve been going for at least 3 years and it is still not fixed. I’ve decided that I will be ordering a drink and then asking for a refund every time I go until the drink machine is fixed. I suggest you do the same. We are paying for a product that is not what was promised. This is not a Mom and Pop establishment, this is a large corporation and this type of inconsistency is unacceptable. I am either the first person to complain about this in 3 years, which I find to be unlikely, or they are knowingly serving us an inferior product and do not care enough to fix it. Fix the soda machine.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1601 Willow Lawn Dr accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for Five Guys at Willow Lawn?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What types of payment are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or vegetarian options?
Five Guys offers sandwiches without buns via wraps or bowls for gluten-free options. The veggie sandwich is a mix of peppers, onions, and mushrooms, not a veggie patty. Cross-contamination risk exists; please check allergen info.
Is Five Guys at Willow Lawn family friendly and accessible?
Yes, Five Guys welcomes children, has a children's menu, wheelchair accessible entrances, seating, and restrooms, and offers high chairs.
What nearby places can I visit before or after dining at Five Guys in Willow Lawn?
You can shop at Willow Lawn shopping center, visit The Children's Theatre at Willow Lawn for a show, or stop by GameStop for video games nearby.
Is there a fitness center near Five Guys at Willow Lawn?
Yes, Row House Fitness is nearby if you want to work out before or after your meal.
Are there beauty and spa services close to Five Guys at Willow Lawn?
Yes, several beauty salons like Lucky Charm Hair Studio, European Wax Center, and Salon of Elegance are located near Five Guys for your convenience.
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