Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.5
84 reviews
5 stars
38
4 stars
12
3 stars
6
2 stars
7
1 star
21
- CPChanel PJan 1, 20264.0I like this location, the employees are friendly and always working hard. My only issue is the last couple times I ordered, my wings were overcooked. It wasn't to the point where they weren't edible but some of the skin was too tough to chew. Hopefully I won't continue to have this issue because I don't want to switch locations, this one is my favorite.
- DWDevin WilliamsDec 20, 20255.0Awesome wings. The staff was fun.
- JKJasmin KirbyNov 30, 20255.0Everything
- JTJames TreakleNov 2, 20252.0I have been here several times and have had mixed experiences the food is usually good the service and correct items in the bag seem to be a fairly consistent issue.
- MZMay ZamOct 30, 20251.0This review is for Wat the manager. Our order was made wrong. It was supposed to be 10 lemon pepper and 10 hot honey. We called and were told to bring the receipt. I drove there and told the young lady Nay who was professional the whole time. She told the manager what happened and he immediately said no I’m not making them, she needs to bring the wings. He came to tell me and I told him I don’t have the wings. I was only told to bring the receipt. He proceeds to say how do I know you’re basically telling the truth? I said why would I be lying about 10 wings after I just drove over here? I asked you really don’t believe me over wings and he said “I trust myself”. He said “he made them and he knows he didn’t mess up”. I offered to get pictures and he implied I could be lying about that. That people send fake pictures and lie all the time about wings. I convinced my husband to show all the wings showing that half were not lemon pepper through text. Wat the manager didn’t even believe that and said he couldn’t tell. He said he would make them and that he called the general manager and another manager, and they both told him NOT to make them. Mind you it escalated into talking loud over wings. And another young lady wouldn’t even give me Wat’s name, not Nay (she was professional). We go there often and I have never had an experience like that. And as long as he’s there, I will not go back. I will show pictures of the wings that we’re not made correctly. You would have thought that order came out of his check. Super disappointed. Pictures added of wings we took out of the trash to show they were accounted for. I shouldn't even have had to do that.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kind of food does Wingstop serve?
Wingstop specializes in classic and boneless chicken wings and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot, along with hand-cut seasoned fries and signature sides.
What are Wingstop's operating hours for pickup, delivery, and takeout?
Wingstop is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and takeout services.
Does Wingstop offer drive-through service?
No, Wingstop does not offer drive-through service; it is closed for drive-through every day of the week.
Which payment methods does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards for payments.
Can I order Wingstop's wings online for delivery or carryout?
Yes, you can order Wings online for carryout and delivery from their website at https://www.wingstop.com/location/wingstop-2631-richmond-va-23223/menu.
What types of pickup and delivery services does Wingstop provide?
Wingstop offers in-store pickup, regular delivery, same-day delivery, and no-contact delivery services.
Where is Wingstop located?
Wingstop is located at 4091 Concord Creek Place, Suite D, Richmond, VA 23223, USA.
What nearby places can I visit before or after dining at Wingstop?
Nearby places include Dunkin' for coffee or donuts, The Horizon at Springdale Park for historical sights, and Little Caesars Pizza for more dining options.
Are there any nearby shopping or automotive services near Wingstop?
Yes, nearby you can find stores like Dollar General, AutoZone, Hibbett Sports, and automotive services such as Harriet Salley Auto Sales and Firestone Complete Auto Care.
How can nearby public transit or landmarks help me find Wingstop?
You can use landmarks like The Horizon at Springdale Park and The Compass at Springdale Park as navigation points to locate Wingstop easily in Richmond, VA.