When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond S. Laburnum Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported slow service, missing items, and poor customer service experiences, including unprofessional behavior from staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items, leading to dissatisfaction.
Positive Staff Interactions
Some customers praised specific staff members for their helpfulness and good service, indicating that there are positive experiences amidst the negative feedback.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and poor hygiene practices among staff.
KC
Kory Caldwell
Nov 6, 2025
1.0
I really hope this location gets it together. Our sauces are constantly missing and we even pay for extra so it's honestly been over 10$ worth that we've never received
Sad to say but if they don't find people who can remember to put sauce in a bag we will have to order elsewhere. The sauce is part of the reason we order there..
AC
Anaiya Cotton
Sep 22, 2025
1.0
this specific wing stop gave me food poisoning never in my life will i ever eat here again.
MW
Malik Walker
Sep 5, 2025
2.0
It seems like they were rationing on the sauces my wings were almost sauce-less as if i got regular plain wings .Therefore they lacked soo much flavor.Very disappointing
GD
Greene DoubleR
Aug 26, 2025
3.0
Custmer service is subpar with in this entire mall area and this wing stop is no better. I often travel 10 minutes further to the next county for the same meal just to have a better experience custmer service wise.
AM
A-n-R Me
Aug 18, 2025
5.0
The young men were respectful and held the door for me to walk in. Good customer service with the staff.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Richmond S. Laburnum Ave?
Wingstop Richmond S. Laburnum Ave is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and dine-in services.
Does Wingstop Richmond S. Laburnum Ave offer delivery and pickup services?
Yes, you can order Wingstop for delivery or in-store pickup with options for same-day and no-contact delivery.
Can I order Wingstop Richmond S. Laburnum Ave’s menu online?
Absolutely, you can order online for carryout or delivery through their website or mobile apps.
What payment methods are accepted at Wingstop Richmond S. Laburnum Ave?
They accept major credit cards including American Express, Discover, MasterCard, and Visa.
Does Wingstop Richmond S. Laburnum Ave have a drive-through service?
No, this location does not offer drive-through service as it is closed on all days.
What types of wings and flavors does Wingstop offer?
Wingstop offers classic and boneless wings with over 11 iconic flavors such as Lemon Pepper and Original Hot to satisfy various cravings.
What are some nearby places I can visit around Wingstop Richmond S. Laburnum Ave?
Nearby, you can visit the Tropical Smoothie Cafe for smoothies, Pink Palace hair salon for a haircut, and White Oak Mall for shopping.
How can nearby spots like Tropical Smoothie Cafe and Pink Palace complement my visit to Wingstop?
You can enjoy a refreshing smoothie at Tropical Smoothie Cafe before having wings at Wingstop, or get a hair appointment at Pink Palace and grab a meal afterwards.
What shopping options are available near Wingstop Richmond S. Laburnum Ave?
You can explore shopping centers like White Oak Mall and The Shops at White Oak Village conveniently located near Wingstop for clothes, shoes, and more.
Where is Wingstop Richmond S. Laburnum Ave located?
Wingstop is located at 4501 S. Laburnum Avenue, Richmond, VA 23231.