Wingstop

3.3
393 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond S. Laburnum Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4501 S. Laburnum Avenue, Richmond, VA
23231, United States

Hours

Reviews

3.3
393 reviews
5 stars
151
4 stars
55
3 stars
44
2 stars
34
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, missing items, and poor customer service experiences, including unprofessional behavior from staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items, leading to dissatisfaction.

Positive Staff Interactions

Some customers praised specific staff members for their helpfulness and good service, indicating that there are positive experiences amidst the negative feedback.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and poor hygiene practices among staff.
  • KC
    Kory Caldwell
    Nov 6, 2025
    1.0
    I really hope this location gets it together. Our sauces are constantly missing and we even pay for extra so it's honestly been over 10$ worth that we've never received Sad to say but if they don't find people who can remember to put sauce in a bag we will have to order elsewhere. The sauce is part of the reason we order there..
  • AC
    Anaiya Cotton
    Sep 22, 2025
    1.0
    this specific wing stop gave me food poisoning never in my life will i ever eat here again.
  • MW
    Malik Walker
    Sep 5, 2025
    2.0
    It seems like they were rationing on the sauces my wings were almost sauce-less as if i got regular plain wings .Therefore they lacked soo much flavor.Very disappointing
  • GD
    Greene DoubleR
    Aug 26, 2025
    3.0
    Custmer service is subpar with in this entire mall area and this wing stop is no better. I often travel 10 minutes further to the next county for the same meal just to have a better experience custmer service wise.
  • AM
    A-n-R Me
    Aug 18, 2025
    5.0
    The young men were respectful and held the door for me to walk in. Good customer service with the staff.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.