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Wingstop

3.3
(398 reviews)

Business Details

4501 S. Laburnum Avenue, Richmond, VA
23231, United States
(804) 226-1061
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond S. Laburnum Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4501 S. Laburnum Avenue, Richmond, VA
23231, United States

Hours

Reviews

3.3
398 reviews
5 stars
154
4 stars
55
3 stars
44
2 stars
34
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the wings while others received cold, overcooked, or improperly prepared items.

Customer Service

Service quality varied significantly; some staff were praised for their friendliness, while others were criticized for being rude, inattentive, or unprofessional.

Order Accuracy

Multiple reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and poor hygiene practices among staff.

Wait Times

Many customers experienced long wait times for their orders, often exceeding the estimated preparation time.
  • MG
    Morris Graber
    Feb 18, 2026
    1.0
    No cups for water? Wow.
  • ML
    Maddie Lee
    Feb 3, 2026
    5.0
    bless this wing stop man 😭. i always get their blue cheese n today i got like. 15 blue cheeses. maybe they remembered me lol. anyways. this a top notch wingstop n ill never stop getting wingstop from here. also their lemon peppa steppas are 1000000/10. best wingstop ever.
  • JS
    Justin Smith
    Jan 18, 2026
    5.0
    The food was really good. You could taste that they keep the grease clean, no nasty aftertaste. High quality chicken. They went a little light on the sauce but next time ill ask for more.
  • KC
    Kory Caldwell
    Nov 6, 2025
    1.0
    I really hope this location gets it together. Our sauces are constantly missing and we even pay for extra so it's honestly been over 10$ worth that we've never received Sad to say but if they don't find people who can remember to put sauce in a bag we will have to order elsewhere. The sauce is part of the reason we order there..
  • AC
    Anaiya Cotton
    Sep 22, 2025
    1.0
    this specific wing stop gave me food poisoning never in my life will i ever eat here again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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