Wendy's

3.4
1057 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4026 Glenside Drive, Richmond, VA
23228, United States

Hours

Reviews

3.4
1,057 reviews
5 stars
350
4 stars
237
3 stars
167
2 stars
106
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times while others praised quick service.

Food Quality

Food quality varied significantly; many customers received cold or incorrect orders, while others enjoyed fresh and tasty meals.

Customer Service

Customer service was often criticized for being rude or unhelpful, particularly during evening shifts.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and floors.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • MB
    Marie Brown
    Nov 17, 2025
    5.0
    Maya & her Manager (Ty sir) lol WERE AWESOME I MEAN FOOD HOT FRESH AND EXACTLY AS ORDERED!!! They gave smiling faces and I just wanted to Shout Them Out for making my Lunch Stop well worth it!!!!
  • MA
    michelle allen
    Nov 7, 2025
    2.0
    Lately this location is not the go to for breakfast. I was told to pull away from the drive thru window to wait for coffee. After about 5 minutes, I left without coffee. Today I ordered an egg and cheese English muffin. It was hard as a rock!
  • DD
    Donna Dixon
    Oct 29, 2025
    5.0
    Everyone is nice and very polite ever time I go.
  • PK
    Peter Kent
    Oct 25, 2025
    1.0
    How you wait 20 minutes for food an shit still cold.to much talking, Wendys need make over an better staff.i don't want to watch you talk,I came to eat
  • KM
    Kaitlin Middlebrooks
    Oct 15, 2025
    1.0
    Wasted my own lunch break sitting in their drive through for almost 30 minutes, just to be told my jbc was given to someone else already when I got to the window. I decided not to waste anymore of my time by waiting for them to remake my food and possibly risk getting food with spit in it. This Wendy's is very disorganized. Watched multiple other people bring their food back in the building to have issues with their orders fixed. Clearly I wasn't the only person they did dirty on this day in particular.

Frequently Asked Questions About Wendy's

Is Glenside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.