Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
776 reviews
5 stars
267
4 stars
160
3 stars
124
2 stars
84
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly and quick service while others reported rude staff and long wait times.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with reports of sticky floors and dirty booths.
Order Accuracy
There were several complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- MRMary RidgwellDec 1, 20251.0Horrible service, left without getting food.
- JBJhordan BorboaNov 30, 20255.0Very impressed with the service I received at this location. After leaving a Wendy’s that ignored us at the drive thru, we drove another 2 miles to this location and were greeted within seconds at the drive thru. Very grateful for their quick and friendly service. Thank you (11-29-25, 11:45 PM)
- CMChris “Chris” McDanielOct 16, 20255.0This is by far the best Wendy’s in the Richmond area. The staff is friendly, they’re fast and the food is great.
- LKLondeaka KnightSep 22, 20255.0My family of 6 was well taken care of the staff was friendly and nice food was fresh and delicious
- JDJason DavisSep 16, 20255.0Very quick. Guaranteed someone will ask you for change in the parking lot.
Frequently Asked Questions About Wendy's
Is Chippenham Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's on Jefferson Davis Highway in Richmond, VA?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through Wendy's app or at order.wendys.com by entering your delivery address.
Is the Wendy's at 4507 Jefferson Davis Highway still open?
Yes, this Wendy's remains open and committed to serving quality food via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee and sides through the app or website.
What payment methods are accepted at Wendy's on Jefferson Davis Highway?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (804) 562-8493 or reach the Customer Care team via Wendy's Contact page or live chat. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include Taco Bell, Burger King, KFC, and Captain D's, offering a variety of dining options in the area.
What nearby services can assist with transportation to Wendy's?
Veterans Cab taxi service nearby can help with transportation to and from Wendy's for convenient access.
Are there accommodations near Wendy's on Jefferson Davis Highway for travelers?
Yes, the Deluxe Motel and Rainbow Motel are nearby, making it convenient for travelers to grab a meal at Wendy's during their stay.
Can I find places nearby to grab a coffee or bakery items before or after dining at Wendy's?
Melissa's Cake nearby offers bakery items, smoothies, and coffee, providing a great option for a sweet treat or beverage alongside your Wendy's visit.