At Wendy’s in Richmond, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negatives, some customers had positive experiences with friendly staff and good food.
MB
Mike Bolling
Feb 17, 2026
1.0
Was told to park and wait for food to be handed at the door, took 25 minutes and no one came, trash forreal
JH
Jermaine Harris
Feb 6, 2026
1.0
Bought a combo meal got it delivered to me left my drink and then get a refund for it
MR
Mary Ridgwell
Dec 1, 2025
1.0
Horrible service, left without getting food.
JB
Jhordan Borboa
Nov 30, 2025
5.0
Very impressed with the service I received at this location. After leaving a Wendy’s that ignored us at the drive thru, we drove another 2 miles to this location and were greeted within seconds at the drive thru. Very grateful for their quick and friendly service. Thank you (11-29-25, 11:45 PM)
CM
Chris “Chris” McDaniel
Oct 16, 2025
5.0
This is by far the best Wendy’s in the Richmond area. The staff is friendly, they’re fast and the food is great.