Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Freshness
Many customers noted that the food was often fresh and hot, but there were also complaints about food being old or improperly prepared.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, sticky floors, and unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
The overall atmosphere received mixed reviews, with some customers enjoying the vibe while others felt uncomfortable due to cleanliness and service issues.
CM
Chris “Chris” McDaniel
Oct 16, 2025
5.0
This is by far the best Wendy’s in the Richmond area. The staff is friendly, they’re fast and the food is great.
LK
Londeaka Knight
Sep 22, 2025
5.0
My family of 6 was well taken care of the staff was friendly and nice food was fresh and delicious
JD
Jason Davis
Sep 16, 2025
5.0
Very quick. Guaranteed someone will ask you for change in the parking lot.
KM
Karina Melendez
Aug 27, 2025
1.0
Se tardanza demasiado para atender y dar tu comida. Realmente no les daría ni una sola Estrella
Y el lugar tampoco se mira higienico
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 562-8493.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chippenham Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's on Jefferson Davis Highway in Richmond, VA?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through Wendy's app or at order.wendys.com by entering your delivery address.
Is the Wendy's at 4507 Jefferson Davis Highway still open?
Yes, this Wendy's remains open and committed to serving quality food via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee and sides through the app or website.
What payment methods are accepted at Wendy's on Jefferson Davis Highway?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (804) 562-8493 or reach the Customer Care team via Wendy's Contact page or live chat. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include Taco Bell, Burger King, KFC, and Captain D's, offering a variety of dining options in the area.
What nearby services can assist with transportation to Wendy's?
Veterans Cab taxi service nearby can help with transportation to and from Wendy's for convenient access.
Are there accommodations near Wendy's on Jefferson Davis Highway for travelers?
Yes, the Deluxe Motel and Rainbow Motel are nearby, making it convenient for travelers to grab a meal at Wendy's during their stay.
Can I find places nearby to grab a coffee or bakery items before or after dining at Wendy's?
Melissa's Cake nearby offers bakery items, smoothies, and coffee, providing a great option for a sweet treat or beverage alongside your Wendy's visit.