Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
707 reviews
5 stars
178
4 stars
92
3 stars
83
2 stars
72
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Cleanliness
The restaurant was described as dirty and poorly maintained, with complaints about trash, sticky carpets, and unsanitary conditions.
Food Quality
Customers consistently mentioned that the food was often cold, overcooked, or not fresh, leading to dissatisfaction.
Drive-Thru Issues
The drive-thru was frequently reported as closed or slow, with customers being asked to come inside to order, which was inconvenient.
- YYYumboldtNov 10, 20251.0Not sure how this dump is still open. Would give 0 stars if possible. Horrible food that made me sick. Service is horrible. At drive thru they said drive thru only could take cash and had to order inside if wanted to use a card, which I think is bull and someone's pocketing the cash because the inside dining register is maybe 6ft from the drive thru one.. and there were zero customers inside. So your telling me you just couldn't use the other register.. but has to be the worst Wendy's I've even experienced and I've been to them all over this country. Close this dump down
- CTChris TerrellNov 3, 20252.0I’ve lived near this Wendy’s for a long time. I like Wendy’s food in general. But this particular restaurant is a disaster and has been for years. The service is always painfully slow. The people working there - constantly changing - all seem like they are there only because they can’t find a better option. Everything you love about Chick-Fil-A, rest assured its opposite lives here. No one is happy to be here, including you. Corporate Wendy’s, you need to fix this mess of a store.
- SCSummer CPOct 31, 20251.0Waited forever for some large fries and chili, and they gave me a small and medium fry. Wasn't even worth going in they're so dysfunctional. If it's not busy they're fine, but when they get busy it's a disaster.
- BHBryan HernandezOct 16, 20251.0Horrible experience they always mess up the order and say they can’t take anything but cash
- RORoddalis OrtegaSep 28, 20251.0The worst wendy dirty restaurant bad food bad customer service never got ice trash 😭
Frequently Asked Questions About Wendy's
Is Meadowbrook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 256-7871.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Meadowbrook Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular opening hours for the Wendy's on 5620 Hopkins Rd, Richmond, VA?
This Wendy's location is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily with the same opening hours as the restaurant.
Can I order Wendy's food online or through a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or through the website https://order.wendys.com.
Does the Wendy's on Hopkins Rd serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via app or website ordering.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Hopkins Rd for questions or feedback?
You can call the location directly at (804) 256-7871 or reach Customer Care via Live Chat on Wendys website or by phone at 888-624-8140.
Are there any nearby banks in case I need cash before visiting Wendy's on Hopkins Rd?
Yes, Wells Fargo Bank is nearby and offers banking and ATM services, convenient if you need cash before your visit.
Which nearby auto care centers can I visit while at Wendy's?
Firestone Complete Auto Care and Hancock's Service Center are located near Wendy's for tire repair and automotive services.
Are there any nearby shopping options available before or after dining at Wendy's?
Yes, nearby shopping includes Walmart Neighborhood Market Richmond for groceries, Burlington for clothing, Big Lots, and Marshalls for retail shopping.
Is there a nearby religious or community service location close to Wendy's on Hopkins Rd?
Yes, you can find Familia Recinos Calderón Hijos de Dios church and IMTF RVA evangelical church nearby, as well as Altruistic Life Services for counseling and community support.