Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
712 reviews
5 stars
179
4 stars
92
3 stars
84
2 stars
72
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported extremely slow service, long wait times, and disorganized staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items, contributing to negative dining experiences.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with unsanitary conditions in both the dining area and restrooms.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, including lack of acknowledgment and poor communication.
- KWKelly WalkinDec 7, 20255.0Went through drive thru and received hot fresh food... thanks Wendy's
- CKCherry KingDec 4, 20251.0This the worst Wendy’s in history it’s no way yall still open for buisness yall never had nothing card machine broke only cash no employees food nasty hundred min wait Tonight I was told employee making 6 biggie bags and orders 6 cars drove off this bad for buisness if you can’t staff shut it down
- JBJhordan BorboaNov 29, 20251.0Just tried to get service here, albeit 20 minutes (11:40 PM) before they closed on 11/29/25. We could see a worker walking around inside and another walked from outside and saw us waiting in the drive thru and didn’t acknowledge our waiting the 5 minutes we were there and just walked inside and ignored the drive thru. We just drove to another place instead
- YYYumboldtNov 10, 20251.0Not sure how this dump is still open. Would give 0 stars if possible. Horrible food that made me sick. Service is horrible. At drive thru they said drive thru only could take cash and had to order inside if wanted to use a card, which I think is bull and someone's pocketing the cash because the inside dining register is maybe 6ft from the drive thru one.. and there were zero customers inside. So your telling me you just couldn't use the other register.. but has to be the worst Wendy's I've even experienced and I've been to them all over this country. Close this dump down
- CTChris TerrellNov 3, 20252.0I’ve lived near this Wendy’s for a long time. I like Wendy’s food in general. But this particular restaurant is a disaster and has been for years. The service is always painfully slow. The people working there - constantly changing - all seem like they are there only because they can’t find a better option. Everything you love about Chick-Fil-A, rest assured its opposite lives here. No one is happy to be here, including you. Corporate Wendy’s, you need to fix this mess of a store.
Frequently Asked Questions About Wendy's
Is Meadowbrook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for the Wendy's on 5620 Hopkins Rd, Richmond, VA?
This Wendy's location is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily with the same opening hours as the restaurant.
Can I order Wendy's food online or through a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or through the website https://order.wendys.com.
Does the Wendy's on Hopkins Rd serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via app or website ordering.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Hopkins Rd for questions or feedback?
You can call the location directly at (804) 256-7871 or reach Customer Care via Live Chat on Wendys website or by phone at 888-624-8140.
Are there any nearby banks in case I need cash before visiting Wendy's on Hopkins Rd?
Yes, Wells Fargo Bank is nearby and offers banking and ATM services, convenient if you need cash before your visit.
Which nearby auto care centers can I visit while at Wendy's?
Firestone Complete Auto Care and Hancock's Service Center are located near Wendy's for tire repair and automotive services.
Are there any nearby shopping options available before or after dining at Wendy's?
Yes, nearby shopping includes Walmart Neighborhood Market Richmond for groceries, Burlington for clothing, Big Lots, and Marshalls for retail shopping.
Is there a nearby religious or community service location close to Wendy's on Hopkins Rd?
Yes, you can find Familia Recinos Calderón Hijos de Dios church and IMTF RVA evangelical church nearby, as well as Altruistic Life Services for counseling and community support.