Brand Certified
Wendy's
2.7(718 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5620 Hopkins Rd, Richmond, VA
23234, United States
Certified by Wendy's • Mar 01, 2026
(804) 256-7871
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/va/richmond/5620-hopkins-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
At Wendy’s in Richmond, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
2.7
718 reviews
5 stars
181
4 stars
93
3 stars
84
2 stars
74
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, contributing to a negative dining experience.
Operational Issues
Customers experienced frequent operational problems, including the drive-thru being closed, long wait times, and inconsistent order processing.
- WFWhite FishFeb 18, 20261.0This was one of the worst fast food experiences I’ve ever had. The employees acted like taking my order was an inconvenience. In the middle of ordering, the cashier walked away without saying a word and didn’t return for about five minutes. Customer service was completely lacking — the tone and attitude were rude, and it was clear there was no concern for providing a positive experience. On top of that, the food was poor quality, the floors were filthy, and the tables and seats were dirty. I would not recommend this location to anyone.
- JFJulio Vicente Jaramillo FernándezFeb 11, 20261.0Very bad service and it closes earlier than the app says.
- PKPrince KwåkuFeb 10, 20265.0Give a strong shoutout to my people Tia. She good people and hold the spot down!
- SBsheridan BelvinFeb 4, 20262.0I door dashed my meal and 2 4-piece kids meal nuggets. The put all the food in one bag. Fries were all upside down and no spoon for my frosty and the toys weren’t even there. My frosty wasn’t even full.
- PAParis AndersonFeb 3, 20262.0First time at this location in years. The burger was so hard it literally hurt to swallow. Everything else was fine but you could tell that the person making the burger did not care about the quality of the meat
Frequently Asked Questions About Wendy's
Is Meadowbrook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for the Wendy's on 5620 Hopkins Rd, Richmond, VA?
This Wendy's location is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily with the same opening hours as the restaurant.
Can I order Wendy's food online or through a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or through the website https://order.wendys.com.
Does the Wendy's on Hopkins Rd serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via app or website ordering.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Hopkins Rd for questions or feedback?
You can call the location directly at (804) 256-7871 or reach Customer Care via Live Chat on Wendys website or by phone at 888-624-8140.
Are there any nearby banks in case I need cash before visiting Wendy's on Hopkins Rd?
Yes, Wells Fargo Bank is nearby and offers banking and ATM services, convenient if you need cash before your visit.
Which nearby auto care centers can I visit while at Wendy's?
Firestone Complete Auto Care and Hancock's Service Center are located near Wendy's for tire repair and automotive services.
Are there any nearby shopping options available before or after dining at Wendy's?
Yes, nearby shopping includes Walmart Neighborhood Market Richmond for groceries, Burlington for clothing, Big Lots, and Marshalls for retail shopping.
Is there a nearby religious or community service location close to Wendy's on Hopkins Rd?
Yes, you can find Familia Recinos Calderón Hijos de Dios church and IMTF RVA evangelical church nearby, as well as Altruistic Life Services for counseling and community support.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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