Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,103 reviews
5 stars
333
4 stars
226
3 stars
209
2 stars
90
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including cold, poorly made items, and even health concerns like finding a cockroach.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables, contributing to a negative dining experience.
Service Speed
Customers frequently complained about slow service, with long wait times at both the drive-thru and inside the restaurant.
- SNSteve Nutcher4 days ago3.0Not very friendly people...lol
- KTKelly TwittingJan 5, 20261.0they have the rudest employees there always feeling like i’m rushed and they just sounds like miserable people working there
- RJRobert JonesDec 29, 20254.0This Wendy’s is hit and miss but the woman working the drive through today (12/29) during lunch was awesome. Super efficient and sweet while under stress.
- GTGR TerryDec 27, 20251.0The women who work here have a nasty attitude. The bread consistently falls apart and the frosty machine is always broken and soupy warm.
- PPPaulDec 25, 20252.0Slow service and poorly made "food".
Frequently Asked Questions About Wendy's
Is 4805 W Broad Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 4805 W Broad Street in Richmond open during late hours?
Yes, this Wendy's location operates daily from 6:30 AM to 2:00 AM, including the drive-thru.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served at this Richmond location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery near me?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your address in the 'Get It Delivered' field.
How can I provide feedback or contact the Wendy's at 4805 W Broad Street?
You can provide feedback via the Customer Care Live Chat, call 888-624-8140, take the Wendy's Customer Satisfaction Survey, or call the location directly at (804) 401-8115.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I view the menu and prices for this Wendy's?
Menu and pricing information can be found at https://order.wendys.com or via the mobile app by selecting this location.
Are there any nearby restaurants I can visit before or after Wendy's?
Yes, nearby restaurants include The Greek Taverna, Outback Steakhouse, Cook Out, Amigos Authentic Mexican Family Restaurant, and Popeyes Louisiana Kitchen for various dining options.
Is there a gas station close to Wendy's for a quick fuel stop?
Yes, a Shell gas station with convenience store and car wash services is located nearby, making it convenient to fuel up before or after your meal.
Are there any retail stores near Wendy's for shopping?
Nearby retail stores include Justice, a children's and designer clothing store, and YAQOO'S BROTHERS LLC, a tobacco shop, for convenient shopping options nearby.
What fast food options are available near this Wendy's?
In addition to Wendy's, fast food options nearby include another Wendy's, Cook Out, and Popeyes Louisiana Kitchen for quick and diverse meals.