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Wendy's

3.3
(1113 reviews)

Business Details

4805 W Broad Street, Richmond, VA
23230, United States
(804) 401-8115

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Richmond, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4805 W Broad Street, Richmond, VA
23230, United States

Hours

Reviews

3.3
1,113 reviews
5 stars
335
4 stars
226
3 stars
211
2 stars
91
1 star
250

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, poorly prepared items, and concerns about cleanliness.

Service Speed

Many customers experienced long wait times for their orders, even when the restaurant was not busy.

Cleanliness

Several reviews mentioned unsanitary conditions, including sightings of cockroaches and dirty tables.
  • SR
    Scottie Reed
    Jan 30, 2026
    5.0
    Good friendly people
  • JS
    Juan Santiago Smith-Jordan
    Jan 28, 2026
    1.0
    40 year old cashier with the crusty, over-bleached hair gave me and my friends such a horrible experience. While ordering she told us we were pissing her off because we were order so much (2 meals in. Rude speaking to us and handing us our food and drinks. Highly disrespectful woman, I can see why she’s stuck at Wendy’s at 1:45 am.
  • HK
    Hunter Kobrinetz
    Jan 24, 2026
    2.0
    Very rude drive through service. No one at kiosk and when we went to the window the worker that served us had a terrible attitude. Food took forever to be served to us despite us being the only ones there but it at least tasted good.
  • AB
    Ash Brown
    Jan 22, 2026
    1.0
    I’m here right now they are rude and unpleasant
  • RH
    RAHEMDil HAMDARD
    Jan 17, 2026
    1.0
    Very bad people in the morning time fighting with you

Frequently Asked Questions About Wendy's

Is 4805 W Broad Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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