Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,902 reviews
5 stars
452
4 stars
326
3 stars
325
2 stars
227
1 star
572
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about food quality, including cold items and unpleasant smells, with some even reporting food poisoning.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty interiors and concerns about food safety.
- TATommy boy AdkinsNov 8, 20255.0Good service
- ARAlyson ReynoNov 8, 20251.0Waited 20 minutes at the drive thru and was asked to pull into a parking spot. They gave my food to someone else and was told it would be another 5 minutes. Spent half an hour total waiting for my food.
- TCT H I C COct 26, 20251.0Pull up to the window set up the window with nobody else in line. Nobody in front of me nobody behind me carry out is closed. Dine in is closed so there’s no customers in the store. And I sat there at the speaker with no response and I pull off and I see three employees staring at the window computer all laughing and talking instead of doing their job and taking orders. Every single cashier in here should be fired the cooks do decent, but every single cashier needs to be fired immediately.
- HCHarlie C.Oct 26, 20252.0Wait times are long, but I know that going in at this point. My problem is I ordered a burger and it smelled like cat food. I couldn't eat it. It smelled like someone scooped cat food into the beef and cooked it altogether.
- DBdee boykinsOct 19, 20254.0Out of all fast food Wendy's is more on the healthy side than the rest. Jr Burgers are the healthiest
Frequently Asked Questions About Wendy's
Is Williamsburg Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 658-3742.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Williamsburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's in Richmond, VA?
The Wendy's drive-thru is open daily from 6:30 AM to 2:00 AM.
Is the Williamsburg Wendy's location in Richmond currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available. You can check if delivery is available near you by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment options does the Wendy's at 4609 Williamsburg accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I provide feedback or contact the Williamsburg Wendy's location?
You can call them directly at (804) 658-3742 or contact the Customer Care team via their website's contact page or customer satisfaction survey.
Where can I find the menu and pricing for Wendy's in Richmond?
Menu prices and details are available on order.wendys.com or through the mobile app by selecting this location.
What nearby businesses can I visit around the Wendy's at 4609 Williamsburg?
Nearby places include 7-Eleven convenience store, Goodyear Auto Service, WoodSpring Suites Richmond Airport hotel, Jiffy Lube Multicare, and several beauty salons like Peay III Barbershop and Executive Grooming Lounge.
Are there other fast food options near this Wendy's location?
Yes, nearby fast food options include another Wendy's and McDonald's, providing you with choices for convenient dining.
How can nearby places like Kroger Fuel Center and CVS Pharmacy help when visiting Wendy's?
You can conveniently refuel at Kroger Fuel Center or pick up essentials at CVS Pharmacy before or after your meal at Wendy's, making your trip efficient and convenient.