Wendy's

2.9
1917 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4609 Williamsburg, Richmond, VA
23231, United States

Hours

Reviews

2.9
1,917 reviews
5 stars
455
4 stars
329
3 stars
326
2 stars
230
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items and incorrect orders.

Staff Attitude

Several customers noted unprofessional and rude behavior from staff, impacting their overall experience.

Cleanliness

There were complaints about the cleanliness of the establishment, with some customers expressing concerns about hygiene.
  • SP
    satchel page
    4 days ago
    5.0
    Maybe a month or 2 ago Jordan took my order and helped me along in the drive through. She was so amazing.
  • CG
    Chris Gresham
    Dec 20, 2025
    1.0
    Not a very clean establishment. Food isn't prepped very well and lacks freshness. It doesn't seem as if management cares about this Wendy's.
  • RG
    Raul Gutierrez
    Dec 18, 2025
    5.0
    Late night drive thru was quick and got the order right. Cashier was friendly.
  • BB
    Biasia B
    Dec 5, 2025
    5.0
    Always was good why I paid more for DoorDash. But few times lately not due to driver, restaurant has slacked! But overall why I spend more to get delivery from them! Hopefully this last purchase will not deter me!
  • KB
    kassie britt
    Dec 1, 2025
    1.0
    Drive through was rude

Frequently Asked Questions About Wendy's

Is Williamsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at the Wendy's in Richmond, VA?

The Wendy's drive-thru is open daily from 6:30 AM to 2:00 AM.