Wendy's

Reviews

• AS

  Al Sumler

  Feb 17, 2026
  1.0
  Good morning. On Thurdays February 5, 2026, I ordered 2 Wedys bacon double combos. I live about 20 minutes away. I purchased the items for my wife and son. My wife found a long blonde hair in her sandwich and vomited after only taking one bite. She put the hair in a napkin and told me. I called the store and asked to speak to the manager. I explained to her the situation. She asked me to bring in the receipt, and she would replace the sandwich. I told her that I wasn't given the receipt, and she said there was nothing that she could do with a very nasty attitude. Just as I was asking for the number for corporate, she nastily said," Bring it in, and I will get you another sandwich!" When I arrived with the sandwich and the hair, I handed it over to her, and she opened the napkin and started arguing that she didn't see a hair! She continued to yell." There is no hair! There is no hair!" I'm thinking to myself, Who would take one bite of a burger and want to drive 20 minutes for a new burger???? She never apologized or even offered a gift certificate or another combo. She was so irate that I just said," Don't worry about it, ma'am," and walked out, leaving the burger. She was the manager on shift at 2:00 pm,2/5/2026. She was a short black lady about 30. I was highly disappointed with the way she handled the situation. Very unprofessional and classless. I will never go to that Wendy's again. With service like that, I see why they were empty at 2:00 pm Just horrible service from the manager!
• AA

  Ace

  Feb 17, 2026
  1.0
  When the only reason I come here instead of mcdonalds is the frostys, yall should have some damm frostys. And no napkins? Yo. The dude was chill but damn
• TP

  Tekera Perry

  Feb 15, 2026
  1.0
  I have never been inside. But I DoorDash my food was cold, messy in the bag like they just threw my food. Food wasn’t what I order. Order ice cream they gave me another drink instead. Bag wasn’t seal at all. All on night shift needs to be fired honestly not work ethic at all cause yall won’t want your food handle like that simple then gave me sauce half way open like that’s ridiculous.
• JR

  Jai Rose

  Feb 8, 2026
  1.0
  Im not sure who was taking orders or handing out food at the drive thru around 3 PM today 2/7, but her attitude and demeanor was extremely unprofessional. When I pulled up to the window, there was no greeting at all. No hello or acknowledgment, just silence. When she handed me my food, I politely asked for a sauce. She immediately slammed the window shut, then reopened it and aggressively told me they did not have that sauce. I dont understand the aggressive and rude behavior I keep seeing with this generation, especially from young workers in customer service. Nobody put a gun to your head and told you to work at Wendy’s. If you were upset or having a bad day, maybe you should step away instead of taking it out on customers. Treating people the way I was treated today is terrible and completely unnecessary. Wendy’s please reevaluate your employees!!!!!!!!
• DW

  D Winslow

  Jan 15, 2026
  1.0
  I'm not the one to complain about a store but I've had it with this Wendy's and their service!!! My kids love Wendy's and this is the closest to my house. I will say the staff is always friendly that's why I don't usually complain. But come on enough is enough!! They always mess up the order one way or the other cold food, missing food, never any straws or sauce. I'm very understanding of food service workers and am compassionate about the fact they deal with a lot but seriously tonight they totally missed the mark. I ordered 3 meals from delivery and they forgot one whole meal, another was the baconator meal without bacon, and no straws or sauce even. I'm hoping Wendy's gets it together or I guess we will have to go somewhere else for the future.

Frequently Asked Questions About Wendy's