Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold items and incorrect orders.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, impacting their overall experience.
Cleanliness
There were complaints about the cleanliness of the establishment, with some customers expressing concerns about hygiene.
SP
satchel page
4 days ago
5.0
Maybe a month or 2 ago Jordan took my order and helped me along in the drive through. She was so amazing.
CG
Chris Gresham
Dec 20, 2025
1.0
Not a very clean establishment. Food isn't prepped very well and lacks freshness. It doesn't seem as if management cares about this Wendy's.
RG
Raul Gutierrez
Dec 18, 2025
5.0
Late night drive thru was quick and got the order right. Cashier was friendly.
BB
Biasia B
Dec 5, 2025
5.0
Always was good why I paid more for DoorDash. But few times lately not due to driver, restaurant has slacked! But overall why I spend more to get delivery from them! Hopefully this last purchase will not deter me!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's in Richmond, VA?
The Wendy's drive-thru is open daily from 6:30 AM to 2:00 AM.
Is the Williamsburg Wendy's location in Richmond currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available. You can check if delivery is available near you by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment options does the Wendy's at 4609 Williamsburg accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I provide feedback or contact the Williamsburg Wendy's location?
You can call them directly at (804) 658-3742 or contact the Customer Care team via their website's contact page or customer satisfaction survey.
Where can I find the menu and pricing for Wendy's in Richmond?
Menu prices and details are available on order.wendys.com or through the mobile app by selecting this location.
What nearby businesses can I visit around the Wendy's at 4609 Williamsburg?
Nearby places include 7-Eleven convenience store, Goodyear Auto Service, WoodSpring Suites Richmond Airport hotel, Jiffy Lube Multicare, and several beauty salons like Peay III Barbershop and Executive Grooming Lounge.
Are there other fast food options near this Wendy's location?
Yes, nearby fast food options include another Wendy's and McDonald's, providing you with choices for convenient dining.
How can nearby places like Kroger Fuel Center and CVS Pharmacy help when visiting Wendy's?
You can conveniently refuel at Kroger Fuel Center or pick up essentials at CVS Pharmacy before or after your meal at Wendy's, making your trip efficient and convenient.