Wendy's

3.3
651 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7030 Iron Bridge Rd, Richmond, VA
23234, United States

Hours

Reviews

3.3
651 reviews
5 stars
240
4 stars
113
3 stars
95
2 stars
37
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.

Staffing Problems

Frequent mentions of understaffing and operational issues, particularly during late hours, leading to service delays.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by the overall negative feedback.
  • GH
    Geraldine Hunter
    Dec 30, 2025
    3.0
    Food always nice and hot when I come here...
  • JW
    james wright
    Dec 19, 2025
    2.0
    Wow! Thank goodness for the guy from the back coming up and getting my food together so I could finally eat because the lady in the front with the dark hair and tattoos was completely out of it. I stood there for 15mins watching her take our food in and out 3 different bags over and over again and kept asking him for the wrong food items. She would then scratch her head, look confused, cop an attitude when I asked what she was doing and if I could just get my order before it gets any colder and then start reading the receipt order back again and repeat those steps. I finally cracked and asked the guy in the back to come up and help her as she couldn't seem to get it together at all. Then she put the bags up and when I asked for my drinks she scoffed, rolled her eyes and walked away so once again the guy in the back was there to save the day. Don't have that as your front counter person that everyone experiences because now I as well as several others watching this debacle won't be back.
  • DC
    Dee de Cheubel
    Dec 15, 2025
    5.0
    They always get my order right and we have so many special requests.
  • LP
    Leslie P
    Oct 23, 2025
    1.0
    This place needs to shut down if it’s not the credit card machine broken they don’t have anything on the menu. It’s really useless It’s already a Wendy’s on IronBridge Road and it’s another Wendy’s on Hopkins. This one serves no purpose.
  • RC
    Richard Cook
    Oct 12, 2025
    2.0
    It totally sucked French fries were cold. They put Mayonnaise on sandwiches that I asked not to put Mayonnaise on. And then when I went inside, they were very rude. And I don't think I'll ever go back there again. There's too many other places to go

Frequently Asked Questions About Wendy's

Is Iron Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 7030 Iron Bridge Rd, Richmond, VA?

The drive-thru is open Monday to Thursday from 7:00 AM to 11:00 PM, Friday and Saturday from 7:00 AM to midnight, and Sunday from 8:00 AM to 11:00 PM.