Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
The dining area and restrooms were frequently described as dirty, with reports of overflowing trash and unsanitary conditions.
Staff Behavior
Several customers noted unprofessional behavior from staff, including playing on phones, being rude, and not wearing gloves while handling food.
Operational Problems
Customers experienced issues with the drive-thru being closed, credit card machines not working, and staff being unavailable during peak hours.
LP
Leslie P
Oct 23, 2025
1.0
This place needs to shut down if it’s not the credit card machine broken they don’t have anything on the menu. It’s really useless It’s already a Wendy’s on IronBridge Road and it’s another Wendy’s on Hopkins. This one serves no purpose.
RC
Richard Cook
Oct 12, 2025
2.0
It totally sucked French fries were cold. They put Mayonnaise on sandwiches that I asked not to put Mayonnaise on. And then when I went inside, they were very rude. And I don't think I'll ever go back there again. There's too many other places to go
RA
Rachel Andrews
Oct 12, 2025
1.0
The doors are locked again the doors are always locked
EB
eric burtner
Oct 2, 2025
1.0
Walked in. Noticed a blanket over a booth. Looked closer and saw one of the employees kids laying down watching videos. What a horrible atmosphere. Lady at register was nasty, unfriendly. I would stay away from this Wendy's.
CL
Curliee Loks
Aug 26, 2025
1.0
Who owns this franchise ? That person needs to do a pop at night because the workers are not servicing anyone late at night after 10:30 . Does the owner not want money ? I had to go to the other Wendy’s on Hopkins road for better service .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 256-7894.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Iron Bridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 7030 Iron Bridge Rd, Richmond, VA?
The drive-thru is open Monday to Thursday from 7:00 AM to 11:00 PM, Friday and Saturday from 7:00 AM to midnight, and Sunday from 8:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Richmond, VA serves breakfast with options including breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near 7030 Iron Bridge Rd?
Yes, delivery is available where offered. You can check delivery availability by using the Wendy's app or visiting order.wendys.com and entering your address.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Wendy's on Iron Bridge Rd?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services, but curbside pickup is not available.
How can I contact Wendy's at 7030 Iron Bridge Rd for questions or feedback?
You can call them directly at (804) 256-7894 or contact the Customer Care team via the Wendy's Contact page or by phone at 888-624-8140.
Where can I find the menu and place an order online for this Wendy's?
Menu and ordering are available at order.wendys.com or via the Wendy's mobile app after selecting this location.
What are some nearby places customers might visit before or after Wendy’s at Iron Bridge Rd?
Nearby, customers can shop at Walmart, Walmart Grocery Pickup, and Walmart Neighborhood Market, or visit restaurants and pubs like North Chesterfield and River City BBQ for additional dining options.
Are there nearby housing options or real estate services close to Wendy’s Iron Bridge Rd location?
Yes, nearby are residential options such as Austin Woods Apartment Homes and Meridian Watermark, as well as real estate services like Property Consultants Inc and Flow Property Group.
What nearby religious or community organizations are close to Wendy's at 7030 Iron Bridge Rd?
Nearby religious organizations include Message Of The Cross Center, Faith Memorial Baptist Church, Thrive Church, and Courts of Praise Ministries, which may be of interest to community members visiting Wendy's.