Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
187 reviews
5 stars
100
4 stars
29
3 stars
13
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
While some customers enjoyed the food and smoothies, others reported poor quality and inconsistent preparation.
Speed of Service
Customers frequently mentioned long wait times, especially during busy hours, leading to frustration.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting a clean environment while others reported unsanitary conditions.
- MMMustafaNov 11, 20253.0I have ordered here before, however, yesterday I ordered an acai bowl - I found a piece of lettuce in my acai bowl. This wouldn't be the first time I found something that didn't belong in my food or drink at this location. It is disgusting! Attached is a photo in the photos section for proof. I was unable to attach to my review.
- KVKhadijah VasserNov 5, 20253.0Idk maybe I have too high of expectations but this sandwich was so disappointing. Is it supposed to be served cold? It was so bland and so dry. I ended up paying the 15 cents for extra sauce. Definitely wasn’t worth it honestly and glad I got the app discount because no.
- HJHunter Pharis JohnsonOct 14, 20255.0Super fast reasonably priced I love this place I love their smoothies I love their acai bowls and I love the Akai MPC 1000 THAT THE CEO OF TROPICAL SMOOTHIE GIFTED ME IN THE HOSPITAL AFTER I CHOKED ON A PEEWEE
- AHAnshae HarrisSep 11, 20251.0This is the WORST location! I had a door dash order and either my food wasn’t made or they did not give it to the door dashing. Cool. When I call I get immediate disrespect. A guy got on the phone “I’m the higher up. Repeat yourself”, Very rude and nasty. Never ordering from this one again.
- JFJennifer FerrufinoJul 18, 20255.0Food is good and service is great! Cashier is extremely friendly and energetic, I wish I got her name but she was kind to me and I kept seeing that energy throughout my visit!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 10 AM to 8:15 PM. You can order online for delivery.
What takeout options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers takeout services Monday to Sunday, with hours generally from 7 AM to 9 PM, except on Saturday and Sunday when it starts at 8 AM.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, curbside pickup is available at this location.
What types of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 929 West Broad Street, Richmond, VA 23220, USA.
What nearby places can I visit around Tropical Smoothie Cafe?
Nearby places include Ramz Properties, Poke Sushi Bowl VCU, Five Guys, Jersey Mike's Subs, Qdoba Mexican Grill, and Cold Stone Creamery, offering a variety of dining and shopping options.
Is there public transit or popular landmarks near Tropical Smoothie Cafe to help find the location?
Tropical Smoothie Cafe is near landmarks like Ramz Properties and the VCU Fine Arts area, making it easy to find when visiting nearby attractions or commuting around Richmond.