Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
321 reviews
5 stars
152
4 stars
56
3 stars
22
2 stars
24
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and difficulty reaching the store for resolution.
Smoothie Quality
Several reviews mentioned inconsistent smoothie quality, with complaints about watery textures, lack of flavor, and poorly blended drinks.
Cleanliness and Atmosphere
Customers noted cleanliness issues and unpleasant odors in the store, impacting their overall experience.
Management Response
Customers expressed frustration over management's lack of action in addressing ongoing issues, with calls for better oversight and training.
- TBTJ BarclayDec 13, 20251.0They now on carry salt and vinegar chips , bake lays, or sub chips. Bring back jalapeno chips!!!
- DDD'eraNov 1, 20251.0Would give this location no stars if I could. I've tried to contact them several times to cancel an order. The phone number is disconnected and unable to call them. This is absolutely ridiculous! The number should be deleted off the website if it's incorrect!! Such a mess.
- QHQudrat HotakiSep 4, 20251.0I’ve been here three 4 times total and every time somethings wrong with my smoothie. First i got an açaí bowl, and found out they’re frozen. The açaí was rock solid; now how an açaí bowl is. The next time my smoothie was chunky; like it had chunks of ice and i couldn’t use the straw. The third time, the smoothie was warm in the bottom; like a warm smoothie. I’m not coming back here and spending $8-10 again. Of the 4 times I’ve only had ONE good smoothie.
- TBTaleah BennettAug 14, 20251.0I wish I had read the reviews prior to ordering. The location is convenient but the food is horrible. My quesadilla was so thin and the bottom was missing half of the tortilla. I frequent Tropical Smoothie, obviously in other locations, so I know what to expect. Super disappointed. Definitely avoid this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the typical opening hours for dining in at Tropical Smoothie Cafe?
Dining in is available Monday to Wednesday and Friday from 7:00 AM to 9:00 PM, Thursday from 11:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What services does Tropical Smoothie Cafe offer for pickup and delivery?
They offer in-store pickup, curbside pickup, delivery, and same day delivery at participating locations.
Can I order ahead using an app or online for pickup at Tropical Smoothie Cafe?
Yes, you can order ahead in the app or online for in-cafe or curbside pickup.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What type of attire is appropriate when visiting Tropical Smoothie Cafe?
Casual attire is suitable when visiting Tropical Smoothie Cafe.
Does Tropical Smoothie Cafe have a children's menu and free Wi-Fi?
Yes, they offer a children's menu and provide free Wi-Fi to customers.
How can customers visiting Tropical Smoothie Cafe plan their visit around nearby places?
Customers can visit nearby places like Elegance Nail Spa Richmond for a beauty treatment or Shane's Rib Shack for a barbecue meal before or after enjoying delicious smoothies at Tropical Smoothie Cafe.
Are there convenient nearby places for errands or shopping near Tropical Smoothie Cafe?
Yes, near Tropical Smoothie Cafe, there is The UPS Store for shipping or printing, Gracie's Cottage for flowers and gifts, and Cartridge World for office equipment and electronics repair.
What local recreational or family-oriented venues are near Tropical Smoothie Cafe?
Nearby family-friendly places include Romp n' Roll Midlothian, a gymnastics center and amusement park, as well as Richmond Dive Club Inc., which sells sporting goods.