Tropical Smoothie Cafe

3.7
356 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4501 South Laburnum Avenue, Richmond, VA
23231, United States

Hours

Reviews

3.7
356 reviews
5 stars
171
4 stars
67
3 stars
28
2 stars
21
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unprofessional behavior from staff, and lack of acknowledgment from employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with complaints about underwhelming flavors, incorrect ingredients, and unsatisfactory presentation.

Customer Experience

While some customers praised the friendly service and cleanliness, many expressed frustration over the overall experience, citing a lack of management and organization.

Smoothie Quality

Several customers noted that the smoothies varied in taste and consistency, with some expressing disappointment in the quality compared to previous visits.
  • JN
    Joshua Nicholson
    Oct 28, 2025
    1.0
    Im ussualy a verry nice person how ever. I came in with my wife and two kids who are five years old. The employees where using allot of profanity and being really un professional. I asked verry politely not to use any bad language infront of my kids. I dont care if im by my self or with my wife but not my kids. The employees shrugged and said ok and kept doing what they where doing not caring. I am verry un happy. I was forced to go else where for food and will not be coming back.
  • SO
    Scott Orth
    Oct 17, 2025
    1.0
    We were delivered the wrong food.
  • JC
    Jonathon Conrad
    Aug 24, 2025
    1.0
    I have eaten here multiple times recently and today sent me over the edge. I order a turkey bacon ranch and got lettuce, ranch and a bun. No turkey or bacon. I was the only customer in the store, could see 3 workers and still had to wait at the counter before someone took my order. And when I walked in there was dirty socks just chilling on a table. Mind you I said I was the ONLY customer in there and at least 3 workers. Will not be eating here again. I’ll make the further drive to Mechanicsville or find other restaraunts.
  • AK
    Ash Keitt
    Jul 23, 2025
    5.0
    Efficient.
  • OC
    oscar jose Cabrera
    Jul 10, 2025
    5.0
    Muy buena experiencia

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.