Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including long wait times, unprofessional behavior from staff, and lack of acknowledgment from employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about underwhelming flavors, incorrect ingredients, and unsatisfactory presentation.
Customer Experience
While some customers praised the friendly service and cleanliness, many expressed frustration over the overall experience, citing a lack of management and organization.
Smoothie Quality
Several customers noted that the smoothies varied in taste and consistency, with some expressing disappointment in the quality compared to previous visits.
JN
Joshua Nicholson
Oct 28, 2025
1.0
Im ussualy a verry nice person how ever. I came in with my wife and two kids who are five years old. The employees where using allot of profanity and being really un professional. I asked verry politely not to use any bad language infront of my kids. I dont care if im by my self or with my wife but not my kids. The employees shrugged and said ok and kept doing what they where doing not caring. I am verry un happy. I was forced to go else where for food and will not be coming back.
SO
Scott Orth
Oct 17, 2025
1.0
We were delivered the wrong food.
JC
Jonathon Conrad
Aug 24, 2025
1.0
I have eaten here multiple times recently and today sent me over the edge. I order a turkey bacon ranch and got lettuce, ranch and a bun. No turkey or bacon. I was the only customer in the store, could see 3 workers and still had to wait at the counter before someone took my order. And when I walked in there was dirty socks just chilling on a table. Mind you I said I was the ONLY customer in there and at least 3 workers. Will not be eating here again. I’ll make the further drive to Mechanicsville or find other restaraunts.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, you can order delivery from Tropical Smoothie Cafe, available Monday through Friday from 7:00 AM to 9:30 PM, Saturday from 9:00 AM to 9:30 PM, and Sunday from 10:00 AM to 8:30 PM.
What types of services does Tropical Smoothie Cafe offer for pickup and delivery?
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What type of food can I find at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, acai bowls, and treats catering to various dietary preferences including vegan and gluten-free.
Is there a children’s menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a children’s menu.
What are some nearby places of interest around Tropical Smoothie Cafe?
Nearby places include Pink Palace hair salon, America's Best Contacts & Eyeglasses, Wingstop restaurant, White Oak Mall shopping center, and The Shops at White Oak Village.
How can nearby locations like White Oak Mall help customers visiting Tropical Smoothie Cafe?
Customers can enjoy shopping at White Oak Mall and then conveniently visit Tropical Smoothie Cafe for a refreshing smoothie or meal, making it a great spot to relax and refuel during their shopping trip.
Are there nearby dining options close to Tropical Smoothie Cafe?
Yes, nearby dining options include Wingstop for chicken dishes, Panda Express for fast food, Quickway Japanese Hibachi for Asian cuisine, and Firehouse Subs for sandwiches.