Brand Certified
Tropical Smoothie Cafe
3.7(359 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
4501 South Laburnum Avenue, Richmond, VA
23231, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(804) 236-1100
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/va/richmond/4501-south-laburnum-avenue
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
3.7
359 reviews
5 stars
173
4 stars
67
3 stars
28
2 stars
21
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, lack of acknowledgment from staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, poorly prepared items, and overall dissatisfaction with meals.
Customer Experience
While some customers praised the friendly service and cleanliness, others expressed frustration over unprofessional behavior and a chaotic atmosphere.
Smoothie Quality
Several customers noted that the smoothies varied in taste and quality, with some experiencing issues like incorrect sweetness levels or poor consistency.
- JJJereisha JohnsonFeb 9, 20265.0I stop by Tropical Smoothie Cafe pretty often, and it’s consistently a solid experience. The staff is friendly and moves quickly, even when it’s busy, which I appreciate. My order has always been made correctly, and the smoothies taste fresh not overly sweet or artificial. I also like that the food actually feels filling and not like a “snack pretending to be a meal.” Everything comes out hot and fresh, and the place is clean and comfortable. It’s an easy go-to when you want something quick but still decent quality. Overall, it’s reliable, easy, and worth the stop.
- JBJodi BurgoyneJan 31, 20261.0Exceptionally horrible service. Young girl in the front didn't even try to look behind her to see me standing there. Finally she came and took my order. She put down my smoothie when it was ready and didn't say my name bit said the other man's name. So I just sat there. She walked away and didn't come back. I have been in food service for 30 years and felt it was so disrespectful. I curious why every where I go there is a tip option but yet there is zero respect
- TKTammy KingJan 14, 20265.0I tried the tropical dragon passion smoothie. It was delicious and the service was quick and friendly. One of my go tos in White Oak.
- JNJoshua NicholsonOct 28, 20251.0Im ussualy a verry nice person how ever. I came in with my wife and two kids who are five years old. The employees where using allot of profanity and being really un professional. I asked verry politely not to use any bad language infront of my kids. I dont care if im by my self or with my wife but not my kids. The employees shrugged and said ok and kept doing what they where doing not caring. I am verry un happy. I was forced to go else where for food and will not be coming back.
- SOScott OrthOct 17, 20251.0We were delivered the wrong food.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, you can order delivery from Tropical Smoothie Cafe, available Monday through Friday from 7:00 AM to 9:30 PM, Saturday from 9:00 AM to 9:30 PM, and Sunday from 10:00 AM to 8:30 PM.
What types of services does Tropical Smoothie Cafe offer for pickup and delivery?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What type of food can I find at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, acai bowls, and treats catering to various dietary preferences including vegan and gluten-free.
Is there a children’s menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a children’s menu.
What are some nearby places of interest around Tropical Smoothie Cafe?
Nearby places include Pink Palace hair salon, America's Best Contacts & Eyeglasses, Wingstop restaurant, White Oak Mall shopping center, and The Shops at White Oak Village.
How can nearby locations like White Oak Mall help customers visiting Tropical Smoothie Cafe?
Customers can enjoy shopping at White Oak Mall and then conveniently visit Tropical Smoothie Cafe for a refreshing smoothie or meal, making it a great spot to relax and refuel during their shopping trip.
Are there nearby dining options close to Tropical Smoothie Cafe?
Yes, nearby dining options include Wingstop for chicken dishes, Panda Express for fast food, Quickway Japanese Hibachi for Asian cuisine, and Firehouse Subs for sandwiches.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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