Discover a new era in golf entertainment at Topgolf in Richmond, VA. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Customer service experiences varied widely, with many reviews highlighting inattentive or rude staff, while others praised attentive and friendly service.
Food Quality
Food quality received mixed reviews; some customers enjoyed their meals, while others found the food overpriced and lacking in flavor.
Atmosphere
The venue is generally described as fun and enjoyable, particularly for group outings and family events, though some noted issues with wait times and organization.
Management Response
Management was noted positively in some instances for addressing issues, but there were also complaints about poor handling of service problems.
Value for Money
Many customers felt that the experience was overpriced, especially considering the service and food quality, leading to recommendations for alternative venues.
ER
emily robinson
Nov 8, 2025
5.0
Went for a date night activity and had so much fun, spent $100 (2 players, 90 minutes, 2 cocktails). Would definitely recommend to friends and come back again. The golfing was simple and easy to use / follow the instructions and the mini games were a blast.
FH
Fana H
Nov 8, 2025
5.0
We love coming here, May ( front customer service) is thee best welcoming,courteous,over all best customer service person! Every time we come back,she remember us and make us feel like we are welcomed! Thank you May,we will be back!
EM
Elle Mary
Oct 28, 2025
5.0
I hosted a group of 25 ppl this past Sunday and we had an amazing time! The way we were serviced and accommodated was top tier. The manager on duty Kai was absolutely amazing. Her spirit was so warm and beautiful. Definitely made our event personalized and memorable. The waiter was extremely attentive and helpful. I hate that I forgot his name, but we were there from 5-8 so please let that young man know he did a great job with our party. We will certainly use this venue again!
The appetizers that were included were also good. Everyone seemed to love the buffalo dip and pita bread. The drinks were delicious and the attention to detail for our party was incredible.
AM
Aarik Mickens-Dessaso
Oct 25, 2025
5.0
Katherine was amazing for my family & I while we were there. Friday after work and I needed a break so we went to Topgolf. Katherine was amazing - very helpful, genuine and kind. We will be back for sure.
SM
Shalyn Marie
Oct 17, 2025
1.0
My first and last time at Top Golf. Service was terrible. Our “Server” Gabby was extremely rude didn’t even greet us properly she ran up right into our faces as we were picking out golf clubs it made us feel super uncomfortable. I have 10+ years of experience in the service industry and this girl has no sense of Etiquette. She messed up our order and blamed it on management then threw napkins on our table almost knocking our drinks over. And Management only made the situation worse by cutting my sisters off after 2 beers (I only had 1) I was SHOCKED! Showed signs of intoxication? Because we were laughing at the angry birds game and having fun. My sister then got served at the bar no problem… I’ve never been treated so poorly at a sports entertainment company. I’ve been to Drive Shack plenty of times and they always treat us so well. Maybe this was karma for not sticking with them.
Go to Drive Shack you’ll be treated better and have a better time with your family.
What type of entertainment does Topgolf Richmond offer?
Topgolf Richmond offers a new era in golf entertainment combining golf, dining, and technology for both golfers and non-golfers.
What are the operating hours of Topgolf Richmond?
Topgolf Richmond is open Monday through Thursday and on Sunday from 9:00 AM to midnight, and Friday and Saturday from 9:00 AM to 1:00 AM.
Does Topgolf Richmond require reservations to play or dine?
Reservations are accepted but not required at Topgolf Richmond.
What payment methods does Topgolf Richmond accept?
Topgolf Richmond accepts American Express, Cash, Discover, MasterCard, and Visa.
What amenities and services are available at Topgolf Richmond?
Topgolf offers a three-level golf entertainment complex with 72 climate-controlled hitting bays, a full-service bar and restaurant, rooftop terrace bar with fire pits, private event space, lounge with bar games, mini golf, golf lessons, free Wi-Fi, and parking including valet.
Is there a food and drink menu available at Topgolf Richmond?
Yes, a hand-crafted food and beverage menu is available; you can view it online at https://topgolf.com/us/richmond/menu/.
Are there any discounts or promotions currently offered at Topgolf Richmond?
Yes, Topgolf Richmond offers Half-Off Golf Monday through Thursday.
What nearby sports and fitness options are available around Topgolf Richmond?
Nearby sports and fitness options include Bryan Puckett Golf, offering golf instruction, MKW Elite Basketball and Big Ben’s Home Court gyms and basketball courts.
How can customers conveniently access packages or shipments near Topgolf Richmond?
Customers can use the nearby Amazon Hub Locker shipping center for convenient package pick-up and drop-off when visiting Topgolf Richmond.
What other nearby amenities might customers explore before or after visiting Topgolf Richmond?
Visitors can explore nearby retail options like Sears Outlet or enjoy dining nearby at Tres Machos, a Tex-Mex and Mexican restaurant.