Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4504 Jefferson Davis Hwy. in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, soggy, or incorrect items, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the overall cleanliness of the dining area.
Staffing Problems
Frequent mentions of being understaffed, leading to slow service and unavailability of menu items.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with friendly staff and good food.
JL
jason linzi
Dec 31, 2025
1.0
I ordered thru the drive thru. Waited almost ten minutes. Just 1 car ahead of me. Watched them prep my meal and box it. Then watched the box move from prep table to the driver then back to prep table. It was reopened and sat there. The unkind girl at the drive thru acted a little disturbed that the line cook didn’t hand me my food. I mean that’s your job. So she went back and looked thru the boxes and took something out and packaged it and handed it to me. I asked if the fries were in the box. I got the look like why would you ask me that. I checked and my three piece turned into a two piece. Had to go inside. I am bored writing this but. I got my soggy wing and the rest was soggy also. No condiments were offered and no hand wipe. The grease stains were dark brown which tells me they are not changing the grease. Not recommended. Sad that min wage is increasing.
DT
Don Tenney
Dec 21, 2025
1.0
Service sucked
MM
malcolm muhammad
Nov 26, 2025
3.0
They didn't have Luxe boxes so they just placed everything in a bag.The night before they didn't have no Taco bell food,the service is always poor here
RR
rtb rtb
Nov 26, 2025
1.0
Horriblee service the workers act like their working for free and their so disrespectful i went through the drive through and they told
Me to park out front it took 30!!! 30 minutesss for them to give me my food. Not the first time either.just go to the burger king down the street
11
1 1
Nov 10, 2025
5.0
Went to this location around 11:40 AM on 11/10/2025, service was great! The young lady working the front helped me with making adjustments to my order.
What are the drive-through hours for Taco Bell on weekdays?
The drive-through at Taco Bell is open from 10:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.
Does Taco Bell offer breakfast options?
Yes, Taco Bell serves breakfast items as part of their menu offerings.
Can I order Taco Bell food online for pickup or delivery?
You can order ahead online or on the mobile app for pickup at the restaurant. Delivery is not currently available at this location.
What payment methods are accepted at Taco Bell on Jefferson Davis Hwy?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the Taco Bell at 4504 Jefferson Davis Hwy. wheelchair accessible and family-friendly?
Yes, this Taco Bell location has seating, restrooms, welcomes families and children, and is wheelchair accessible.
What brands and drink options can I find at this Taco Bell?
The restaurant serves beverages from brands like Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
What nearby fast food options are available around Taco Bell on Jefferson Davis Hwy?
Nearby fast food restaurants include KFC, Wendy's, and East King, providing a variety of meal choices close to Taco Bell.
Are there nearby accommodation options if I want to visit Taco Bell and stay overnight?
Yes, nearby accommodations include Deluxe Motel and Rainbow Motel, both within close proximity to Taco Bell.
What transportation services are available near Taco Bell on Jefferson Davis Hwy?
Visitors can find transportation options like Veterans Cab taxi service and car rentals with Character Coach Co. nearby.
Does Taco Bell offer vegetarian menu options?
Yes, Taco Bell serves vegetarian dishes as part of their menu.