Taco Bell / KFC

3.0
598 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4504 Jefferson Davis Hwy. in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
4504 Jefferson Davis Hwy., Richmond, VA
23234, United States

Hours

Reviews

3.0
598 reviews
5 stars
176
4 stars
101
3 stars
81
2 stars
52
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold, soggy, or incorrect items, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the overall cleanliness of the dining area.

Staffing Problems

Frequent mentions of being understaffed, leading to slow service and unavailability of menu items.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with friendly staff and good food.
  • JL
    jason linzi
    Dec 31, 2025
    1.0
    I ordered thru the drive thru. Waited almost ten minutes. Just 1 car ahead of me. Watched them prep my meal and box it. Then watched the box move from prep table to the driver then back to prep table. It was reopened and sat there. The unkind girl at the drive thru acted a little disturbed that the line cook didn’t hand me my food. I mean that’s your job. So she went back and looked thru the boxes and took something out and packaged it and handed it to me. I asked if the fries were in the box. I got the look like why would you ask me that. I checked and my three piece turned into a two piece. Had to go inside. I am bored writing this but. I got my soggy wing and the rest was soggy also. No condiments were offered and no hand wipe. The grease stains were dark brown which tells me they are not changing the grease. Not recommended. Sad that min wage is increasing.
  • DT
    Don Tenney
    Dec 21, 2025
    1.0
    Service sucked
  • MM
    malcolm muhammad
    Nov 26, 2025
    3.0
    They didn't have Luxe boxes so they just placed everything in a bag.The night before they didn't have no Taco bell food,the service is always poor here
  • RR
    rtb rtb
    Nov 26, 2025
    1.0
    Horriblee service the workers act like their working for free and their so disrespectful i went through the drive through and they told Me to park out front it took 30!!! 30 minutesss for them to give me my food. Not the first time either.just go to the burger king down the street
  • 11
    1 1
    Nov 10, 2025
    5.0
    Went to this location around 11:40 AM on 11/10/2025, service was great! The young lady working the front helped me with making adjustments to my order.

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours for Taco Bell on weekdays?

The drive-through at Taco Bell is open from 10:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.

Does Taco Bell offer breakfast options?

Yes, Taco Bell serves breakfast items as part of their menu offerings.