Brand Certified
Taco Bell
3.6(1187 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
5811 W Broad St, Richmond, VA
23230, United States
Certified by Taco Bell • Mar 01, 2026
(804) 285-4656
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/va/richmond/5811-w-broad-st.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5811 W Broad St in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.6
1,187 reviews
5 stars
485
4 stars
231
3 stars
171
2 stars
71
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as old or improperly prepared items, leading to dissatisfaction.
Staff Friendliness
While some customers praised friendly staff, there were numerous complaints about rudeness and lack of professionalism.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order accuracy.
Cleanliness and Atmosphere
Some customers noted that the location was clean and well-maintained, contrasting with the overall negative feedback.
- LJLauren Jacobs4 days ago1.0I was in the drive thru, oh lord. I heard two employees yelling at each other, one was yelling leave him alone. Is this a restaurant or a day care. Ill be notifying corporate about this. If you cant work then dont get a job.
- CLChris L5 days ago5.02/26/26 Late night staff was perfect. I went about a half hour before closing and they were nice and the food was good.
- FDFashion DivaFeb 15, 20261.0Ordered food today 2/15/2026.. there was a glove in the bag with my food.
- SSSusannaFeb 8, 20265.0I came during the superbowl which was bad timing on my part. The two people working did great and were v polite
- PNPejhan NorouziFeb 4, 20261.0I stay in drive through two or three times to pickup my order several times. The behavior of employees are very badly and rudely. I'm a delivery driver and I picked up orders from most of restaurant in richmond. I can confidently say that this place has the worst service in Richmond.
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 5811 W Broad St in Richmond?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.
Where is Taco Bell located in Richmond, VA?
Taco Bell is located at 5811 W Broad St, Richmond, VA 23230, United States.
What menu items can I expect at Taco Bell on W Broad St?
You can enjoy classic tacos and burritos, specialties like Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast items, drinks, sweets, and sides.
Can I order food online for pickup or delivery from this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or get your food delivered.
What payment options are accepted at Taco Bell on W Broad St?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Taco Bell location have seating and restrooms?
Yes, this Taco Bell location has seating and restrooms for customers.
Is this Taco Bell location family-friendly and does it serve vegetarian options?
Yes, the location welcomes families and serves vegetarian menu options.
What are some nearby fast food restaurants around Taco Bell at 5811 W Broad St?
Nearby fast food places include Sonic Drive-In, Zaxby's, and Arby's, which offer options like burgers, chicken, and sandwiches for variety around your visit.
Are there any nearby automotive services close to Taco Bell on W Broad St?
Yes, nearby automotive services include Audio One for car stereo needs, Auto Image for window tinting and auto glass services, WTG Auto for automotive repair, and Libbie Place BP gas station.
What amenities or places of interest can I find near Taco Bell on W Broad St?
Near Taco Bell you can find Walgreens pharmacy and convenience store, Integrative Pain Specialists medical office, The Feel Better Lounge spa, and the PNC ATM for banking needs.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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