Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5811 W Broad St in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and poor presentation.
Staff Friendliness
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with negative experiences reported by others.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order accuracy.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsatisfactory conditions and service.
MA
Mohamed Amar
4 days ago
1.0
Bad service yah longer workers road
CR
Chris Roy
Nov 16, 2025
2.0
Getting annoyed when asked on every visit if I would like to "round-up" for charity.
MM
Michael
Nov 8, 2025
5.0
Serving the West End for as long as I can remember. Service is always friendly and food is always consistent. My go to for fast food on the west side of RVA.
JF
James Fiocca
Nov 4, 2025
5.0
Whoever is working late on Mondays is great .. food is all made exactly right and packaged neatly
BB
Bailey
Nov 2, 2025
1.0
Do not order ahead here. Yesterday night I got stuck in the drive through line. It was at an absolute standstill and they locked the doors when people were going inside to ask about their orders.
This happened about a month ago too. I thought it was a one-off but apparently not :/
What are the drive-through hours for Taco Bell at 5811 W Broad St in Richmond?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.
Where is Taco Bell located in Richmond, VA?
Taco Bell is located at 5811 W Broad St, Richmond, VA 23230, United States.
What menu items can I expect at Taco Bell on W Broad St?
You can enjoy classic tacos and burritos, specialties like Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast items, drinks, sweets, and sides.
Can I order food online for pickup or delivery from this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or get your food delivered.
What payment options are accepted at Taco Bell on W Broad St?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Taco Bell location have seating and restrooms?
Yes, this Taco Bell location has seating and restrooms for customers.
Is this Taco Bell location family-friendly and does it serve vegetarian options?
Yes, the location welcomes families and serves vegetarian menu options.
What are some nearby fast food restaurants around Taco Bell at 5811 W Broad St?
Nearby fast food places include Sonic Drive-In, Zaxby's, and Arby's, which offer options like burgers, chicken, and sandwiches for variety around your visit.
Are there any nearby automotive services close to Taco Bell on W Broad St?
Yes, nearby automotive services include Audio One for car stereo needs, Auto Image for window tinting and auto glass services, WTG Auto for automotive repair, and Libbie Place BP gas station.
What amenities or places of interest can I find near Taco Bell on W Broad St?
Near Taco Bell you can find Walgreens pharmacy and convenience store, Integrative Pain Specialists medical office, The Feel Better Lounge spa, and the PNC ATM for banking needs.