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Taco Bell

3.6
(1571 reviews)

Business Details

6720 Midlothian Turnpike, Richmond, VA
23225, United States
(804) 745-3301

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6720 Midlothian Turnpike in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6720 Midlothian Turnpike, Richmond, VA
23225, United States

Hours

Reviews

3.6
1,571 reviews
5 stars
589
4 stars
352
3 stars
294
2 stars
106
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and in-store, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Several customers expressed disappointment with the quality of food, describing it as cold, stale, or poorly prepared.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions in the lobby and poor hygiene practices.
  • IG
    It's me god
    3 days ago
    3.0
    Lady at the window was really sweet but my order was very wrong...
  • RB
    Richard Browne
    Feb 19, 2026
    4.0
    I miss Olive Garden foods from the late 1980's when everything was made fresh in house, and the foods tasted great and not shipped pre made at a distribution house. The food tasted a miss. Now it just like the rest of the food served in Chesterfield County, Virginia. "RUINED!"🤢
  • PG
    Priscilla Gonzalez
    Feb 6, 2026
    1.0
    Drove 17 hrs just wanted a mediocre burrito and got the cheapest burrito ever that had a hair net in it, I’m distrusted and won’t eat for days
  • AB
    Abby Burke
    Feb 1, 2026
    2.0
    I came here earlier today because I wanted a confetti freeze, after a prior failed attempt at a different location. I ordered 2 regular confetti freezes, and 2 cheesy bean and rice burritos. The man at the drive thru did not mention that they didn’t have sprinkles so I assumed I was getting them and drove away with my order after paying. Halfway home I opened the bag to look for a straw (there wasn’t one),so I stared to head towards a different store for a straw, when I reached in the bag for my burritos ( only one was there, and it was cold). I didn’t go back right away but later on I did, and they told my they didn’t even have sprinkles in the first place. Which in my opinion you should let a costumer know that before selling it to them. Especially when confetti is advertised in the name. And when I went through the drive thought I had to wait 15 min just to get up to the mic to order when there weren’t many people at all. I won’t be returning.
  • LL
    Lunkiee
    Jan 7, 2026
    2.0
    this taco bell isn’t very good- it takes FOREVER to get through the drive through and there’s always something missing :( What we do get has been average taco bell food, so not overly bad, just not worth the wait

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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