Service Speed
Customers frequently reported long wait times in both the drive-thru and in-store, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food, describing it as cold, stale, or poorly prepared.
Staff Attitude
There were numerous complaints about rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions in the lobby and poor hygiene practices.