Taco Bell

3.6
1265 reviews
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Business Details

1208 Azalea Avenue, Richmond, VA
23227, United States
(804) 553-3177
https://locations.tacobell.com/va/richmond/1208-azalea-avenue.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1208 Azalea Avenue in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1208 Azalea Avenue, Richmond, VA
23227, United States

Hours

Reviews

3.6
1,265 reviews
5 stars
481
4 stars
283
3 stars
230
2 stars
106
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor communication, and rude staff, particularly in the drive-thru.

Food Quality

While some customers praised the food as fresh and well-prepared, others complained about cold or incorrectly made items.

Cleanliness

Mixed reviews on cleanliness; some noted the location was clean, while others mentioned issues with the lobby and bathrooms.

Order Accuracy

Many customers experienced problems with incorrect orders, especially with online and drive-thru orders.

Staff Performance

Customer experiences varied widely; some praised friendly and efficient staff, while others reported unprofessional behavior.
  • JS
    Jana S
    Nov 6, 2025
    5.0
    Usually come here afternoons around 3 for "taco tues/thurs" with my son. Drive thru response is always prompt, every drive thru worker ive met has been respectful prompt and clear. Food is always fresh and never a long wait. In the recent times i have come i only had 1 time a female worker gave me the wrong drink after i clarified it twice at the speaker. Otherwise can't complain at all.
  • MW
    MaryAnn Woodruff
    Nov 5, 2025
    4.0
    This taco bell is my favorite in the area. Never fails.
  • JR
    Josh Reece
    Oct 25, 2025
    1.0
    Waited 20min at the speaker without any response. Drove to the window and they said "sorry we are busy with door dash orders" So to get my food I bought on the app, I would have to go back around and wait another 20min Absolutely ridiculous I completely understand getting backed up, it happens. But you need to at least say something on the speaker! Just a terribly managed location in a pretty bad area. While in the drive thru people will come up and ask for money. All around, avoid this taco bell
  • JJ
    Joshua
    Oct 9, 2025
    1.0
    I'm not standing outside in 40 degree weather to pick up my order all because you guys are trying to keep drive thru times down. Do better.
  • RW
    Robin Williams
    Sep 24, 2025
    5.0
    Me and a friend was out shopping.All day, we were so hungry.We sing taco bell.The line was short.We ordered nacho belle grande.It was so good food was fresh and hot and the service was great fast quick.Easy and cheap
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Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open from 9:00 AM to 3:00 AM Monday through Wednesday, and from 9:00 AM to 4:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering and delivery?

Yes, you can order online via their website or mobile app for pickup or delivery.