Taco Bell

3.6
1270 reviews
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Business Details

1208 Azalea Avenue, Richmond, VA
23227, United States
(804) 553-3177
https://locations.tacobell.com/va/richmond/1208-azalea-avenue.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1208 Azalea Avenue in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1208 Azalea Avenue, Richmond, VA
23227, United States

Hours

Reviews

3.6
1,270 reviews
5 stars
483
4 stars
283
3 stars
230
2 stars
109
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rudeness and poor management.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly with online and drive-thru orders, indicating a lack of consistency in order fulfillment.

Food Quality

While some reviews highlighted fresh and well-prepared food, others criticized the food for being cold or poorly made.

Speed of Service

Customers frequently noted slow service, especially in the drive-thru, with long wait times reported during busy periods.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others pointed out issues with maintenance.
  • CH
    Crystal H
    Dec 31, 2025
    3.0
    Didn't get half my order. Contacted Taco Bell support about it, still have heard diddly back.
  • PJ
    Peggy Jones
    Dec 23, 2025
    5.0
    NGL, I come to this taco bell quite often. I'm a single mom, living in lakeside. I might not be the best mom on the block, but I'm the best SINGLE mom on the block (probably b/c I'm the only one). And THIS taco bell has saved me on dinner-time more than I can count. Every SINGLE time I run through this drive-thru (and it's a LOT), I am presented with professional, attentive, kind, and amazing service. I've even been through when the environment on the outside was more hectic than the environment on the inside and I still felt safe and cared for. AND their food is always taco bell quality. Not the best, not the worst. They have never gotten an order wrong, and are always clear about what they have in stock. Thanks Azalea taco bell for representing quality and satisfaction! Appreciate y'all!
  • BB
    B Bb
    Dec 22, 2025
    2.0
    All of the jalapeños in my stacker were in the last bite, and literally three packets of hot sauce left in the lobby. Figured since I asked for some in the bag I'd be fine, but got home and found out no, I had no sauce in my bag.
  • BB
    Brandi
    Dec 3, 2025
    2.0
    This particular visit the kid in the window was actually good put this place is always trash.
  • JS
    Jana S
    Nov 6, 2025
    5.0
    Usually come here afternoons around 3 for "taco tues/thurs" with my son. Drive thru response is always prompt, every drive thru worker ive met has been respectful prompt and clear. Food is always fresh and never a long wait. In the recent times i have come i only had 1 time a female worker gave me the wrong drink after i clarified it twice at the speaker. Otherwise can't complain at all.
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Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open from 9:00 AM to 3:00 AM Monday through Wednesday, and from 9:00 AM to 4:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering and delivery?

Yes, you can order online via their website or mobile app for pickup or delivery.