Taco Bell

3.7
1160 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 10230 Midlothian Turnpike in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10230 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Reviews

3.7
1,160 reviews
5 stars
456
4 stars
270
3 stars
182
2 stars
85
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with several complaints about incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary practices.

Speed of Service

Numerous reviews highlighted slow service, particularly during busy hours, leading to long wait times for food.

Positive Experiences

Despite the negative feedback, some customers praised the food and service at specific times, noting friendly staff and good food quality.
  • PT
    Pa Ali Thiam
    6 days ago
    1.0
    Nightshift staff are disrespectful, unprofessional, and are terrible at customer service. Their manager with the dreads encourages them in their disrespect.
  • IG
    Ivann Garc
    Nov 7, 2025
    1.0
    Keeps getting worse and worse
  • PP
    Patrick
    Nov 5, 2025
    1.0
    Over the 500 Taco Bell visits around the country, this Taco Bell employee denied giving water cups. No worries. I will take my business elsewhere.
  • ED
    Elizabeth Dorn
    Sep 30, 2025
    4.0
    Can eat reasonably
  • WC
    William Correll
    Sep 23, 2025
    1.0
    No tap water but I can buy a bottle, a store to avoid for sure.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 10230 Midlothian Turnpike?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.