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Taco Bell

3.2
(367 reviews)

Business Details

11240 Patterson Ave, Richmond, VA
23238, United States
(804) 655-2846

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11240 Patterson Ave in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11240 Patterson Ave, Richmond, VA
23238, United States

Hours

Reviews

3.2
367 reviews
5 stars
129
4 stars
56
3 stars
50
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, often receiving less food than expected.

Customer Service

Service quality varied significantly; some employees were praised for their friendliness, while others were criticized for rudeness and lack of attentiveness.

Food Quality

Numerous reviews mentioned unsatisfactory food quality, including stale items, insufficient portions, and improperly prepared meals.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
  • CT
    Colin Tisdale
    Jan 29, 2026
    1.0
    Have literally never received a to-go order from this location that has been complete or correct. Avoid.
  • RC
    Ryan Corum
    Jan 22, 2026
    1.0
    Tried to pickup my mobile order woman refused to even look at my online receipt in the app after miss hearing my name i dont know shes special and I got charged for food I didnt receive because she cant read
  • TB
    Tyler Butterworth
    Jan 17, 2026
    2.0
    50/50 shot this location is “ out of protein” seems to be a trending excuse at this location
  • RR
    Riri
    Nov 10, 2025
    2.0
    I stopped by here this evening 11/10/25. Upon entering, there was a young woman standing somewhere behind the counter. She did not greet me, so I did not say anything either.. I started to look at the menu. I ordered one regular crunchy taco & one supreme taco. The supreme costs more than the regular & you might think that MAYBE you would get a little more meat.. Well it did not look that way to me. Both could have used more meat!! And also the temperature of the meat seems off, not hot enough!! Teach the front end people manners!! , that they should SPEAK to customers!! I doubt that I will return to this location, at least not any time soon..
  • JK
    Jason Keller
    Oct 29, 2025
    3.0
    Sometimes they are busy and part of the problem is they don't get the order right. Other times they are spot on awesome

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