Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 2310 E Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including skimpy portions, stale bread, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unkempt areas, indicating inconsistency.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability.
Inconsistent Experience
Customer experiences varied widely, with some praising specific employees while others reported terrible service.
JL
J L
2 days ago
5.0
Decided to give this Subway another try and glad we did. New manager working who was friendly and order was fresh and made right.
MS
Mia S
Nov 5, 2025
1.0
The service is so bad. Like they don’t want to work here. The worker was counting money then wrote down figures , used a calculator then asked what I wanted. I said thank you.. she said nothing. I had to laugh because that was the worst service I’ve ever received in Richmond.
JP
Joe Probus
Oct 31, 2025
1.0
Yeah these reviews are accurate haha....
I don't know if this woman gets PAID for any leftover meat at the end of the night, but as a subway regular I can tell you that a fit long gets more than FOUR slices of meat and THREE tomatoes...
I even said "Hey, uh, can I get a couple more tomatoes...?" because my sandwich had about an inch between each one, and she threw ONE more on. My sandwich was 90% bread haha
SB
Shanequa Brothers
Oct 18, 2025
1.0
Service is horrible from the Man the work at night