Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 1200 Semmes Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
224 reviews
5 stars
115
4 stars
41
3 stars
21
2 stars
12
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and unprofessional behavior.
Food Quality
Many customers reported issues with food quality, including insufficient portions, incorrect orders, and unsatisfactory freshness.
Management Issues
Several reviews indicate poor management practices, including inadequate staffing, uncleanliness, and lack of organization, leading to long wait times and unsatisfactory experiences.
Consistency
The quality of service and food varies significantly depending on the staff working, with some customers having excellent experiences while others report consistently poor service.
Cleanliness
While some customers noted cleanliness, others pointed out issues with the overall hygiene of the establishment, particularly in food preparation areas.
- VPVanNessa D. PatronOct 4, 20251.010/1 3pm, no bacon available for the chicken and bacon ranch salad. I left with nothing.
- TWtanya wilsonSep 15, 20251.0Came here today for the first time. Customer service was unprofessional and my food was not made correctly at all. Everything was thrown together. Was up charged for having a wrap which was really a flat bread. On top of the fact that the establishment smells like boo boo. Never will come here again.
- TBTucker BloomSep 4, 20252.0I come to this subway often since I work right by here. There is always something wrong. Today it was cash only, on Tuesday they were out of red onions and half of their bread, also half of their sodas weren't working, which wasn't told to me until after i purchased a combo that included a drink and tried 4 different ones that were only spitting out white carbonated water. I've gone before and the toaster wasn't working, or the oven wasn't working. They are often out of many of their toppings. Very poorly run establishment.
- ADAndre Taylor (Drdre79)Jul 15, 20225.0Great
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Richmond?
The Subway restaurant is located at 1200 Semmes Ave, Suite 101, Richmond, VA 23224.
What are the Subway restaurant's operating hours?
The Subway in Richmond is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, this Subway offers in-store pickup and delivery services for convenient ordering.
Can customers dine inside the Subway restaurant at 1200 Semmes Ave?
Yes, this Subway restaurant serves dine-in customers in addition to takeout and delivery options.
Does the Richmond Subway restaurant provide catering services?
Yes, this Subway location offers catering services to accommodate your needs.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner daily, offering a variety of menu options.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/17250-0/menu.
What nearby places can I visit before or after dining at Subway on Semmes Ave?
Nearby places include Urban Farmhouse Market & Cafe for more sandwich options and M&F Jamaican Restaurant and Bar if you're interested in Caribbean cuisine.
Are there financial services near the Subway at 1200 Semmes Ave that I could use?
Yes, several ATMs such as Bitcoin Depot and Truist ATM, as well as the Suntrust Bank ATM and SunTrust Mortgage services, are conveniently located nearby.
What nearby community and social service organizations can I find around the Subway location?
Close to this Subway, you can find The Span Center, Sacred Heart Center, and NorthStar Community offering various community and social services.