Subway

3.9
338 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 4386 S Laburnum Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4386 S Laburnum Ave, Richmond, VA
23231, United States

Hours

Reviews

3.9
338 reviews
5 stars
150
4 stars
87
3 stars
45
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some employees praised for their friendliness and professionalism, while others were reported as rude and unhelpful.

Food Quality

While many customers enjoyed the freshness and taste of the subs, there were complaints about stale bread and insufficient ingredients.

Management Issues

Several reviews highlighted poor management, including being out of stock on key items and inconsistent service hours.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food handling and the overall state of the restaurant.

Order Accuracy

Multiple customers reported issues with incorrect orders and lack of attention to online order specifications.
  • TG
    Tiffanie Gatling
    Oct 9, 2025
    1.0
    Waited in a long line only to be told they only had white and wheat bread available even though they don’t close for another 2 hours! Non friendly associates as well!! Appears to be a poorly managed location!
  • LA
    lorena almenar
    Sep 20, 2025
    3.0
    The guy who served us was very nice. Although we don't speak English, he was very pleasant and helpful. There was no paprika or olives, and the lettuce was black.
  • SD
    Sam Dee
    Jul 17, 2025
    1.0
    Very rude lady saying dining is closed at 9:17 pm when my kid wanted to sit on chair, I came to pickup my online order . They should talk nicely to customer so they won’t be scared to come again.lady was rude and man did my wrong order wheat was not available he decided to use white without asking me that if I’m allergic to it or no
  • JH
    Jaime Harris
    Jul 13, 2025
    5.0
    Fresh veggies everytime 😋 I just want to acknowledge one of your employees named Greg ! Greg is very professional, kind and makes my veggie sub perfectly, making sure that the veggies are covering every inch of the bread 🙏🏾 He's very personable and has excellent customer service! Thank you so much Greg!!
  • BV
    Brian Vass
    Jul 15, 2019
    5.0
    Great

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway restaurant is located at 4386 S Laburnum Ave in the Laburnum Park Shopping Center, Henrico, Richmond, VA 23231.

What are the operating hours of this Subway?

The Subway is open every day from 8:00 AM to 9:00 PM.