Subway

4.3
328 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 9130 Jefferson Davis Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9130 Jefferson Davis Hwy, Richmond, VA
23237, United States

Hours

Reviews

4.3
328 reviews
5 stars
205
4 stars
61
3 stars
28
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their positive interactions.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others reported issues with incorrect orders and unsatisfactory food preparation.

Cleanliness

The restaurant received high marks for cleanliness, with several customers noting the well-maintained dining area and restrooms.

Online Ordering Issues

Several customers expressed frustration with online orders, citing mistakes and poor handling of their requests.

Atmosphere

The atmosphere was generally described as welcoming, though some noted instances of a gloomy or awkward environment.
  • OO
    outsidegirl
    Sep 29, 2025
    5.0
    The best one around always fresh meat and fixing and great customers service.
  • WM
    Wendy Martin
    Aug 28, 2025
    1.0
    I ordered 2 footlong subs through the app. Picked up 2 subs and realized one of the subs was wrong as soon as we got home and opened. I called right away to explain the mistake. I was very pleasant as I realized mistakes can happen in a busy environment. Marcos told me he needed to call the manager and requested I call back in 5 minutes. I thought that was odd, but did as asked. When I called back, I was told the manager (Justin) said the correct sub would not be made and that I could speak with him tomorrow. I am angry and told Marcos as much and that I would be expressing the same with Justin tomorrow! I'm hungry now! I want the correct sub I ordered and paid for now! Not tomorrow! I will NOT be ordering from this location again and I wanted to let others know what kind of management team is running this location!!
  • CK
    Chris Kowal
    Aug 25, 2025
    5.0
    Excellent Subway with friendly employees and very clean restrooms! Thank you.
  • TD
    that dude
    Aug 24, 2025
    1.0
    Just wanted to use bathroom before ordering and was told it was closed because he just finished cleaning it. Then proceeded to tell me the 711 that never lets anyone use the bathroom that they have one. If you're open your bathroom is open too if it's operational. And based off their words it was open. Bad customer service at it's finest. No one they have such a rotating staff 😞

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Richmond?

The Subway restaurant is located at 9130 Jefferson Davis Hwy, Chesterfield, Richmond, VA 23237, USA.

What are the operating hours of this Subway location?

This Subway is open Monday to Saturday from 8:00 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM.