Subway

3.4
388 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 4320 Commerce Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4320 Commerce Rd, Richmond, VA
23234, United States

Hours

Reviews

3.4
388 reviews
5 stars
132
4 stars
88
3 stars
59
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Several customers reported issues with food quality, including stale bread, improper food handling, and unsanitary conditions.

Pricing Issues

Many customers felt that prices were excessively high compared to other Subway locations, with complaints about being overcharged.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and old vegetables, indicating inconsistency in maintenance.

Operational Hours

Customers frequently mentioned that the location was not open during advertised hours, leading to frustration.
  • MB
    Maddison Berlinghoff
    Nov 14, 2025
    1.0
    Wouldn’t take our coupon and didn’t tell us why. Coupon is valid until 11/30
  • JK
    JK K
    Oct 1, 2025
    1.0
    Staffs were very rude. Stay away.
  • TW
    Tequila Washington
    Aug 12, 2025
    1.0
    This is the worst subway in Richmond they rude as hell employees nasty and they act like they don't speak no English I wouldn't recommend no to this subway the service is the worst point blank I give them 0 stars
  • AD
    Aaron Dawson
    Jul 12, 2025
    5.0
    This is the cleanest Subway I've been to in years!
  • SB
    Sam “Sammi” Beard
    Jun 30, 2025
    1.0
    Ordered online and both of my sandwiches were wrong. When I tried to speak with a employee about it the next day I was told I should have brought the sandwiches in. Truthful honesty the sandwiches were horrible. Wrong sauces on wrong sandwiches and burnt bread. I was told to contact Kim who I does not think that even exist. Will not get a refund back or the order will not be remade. Beware when you were ordering from this location

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 4320 Commerce Rd, Chesterfield, Richmond, VA 23234, US.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 12:00 AM (midnight).