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Subway

3.4
(111 reviews)

Business Details

(804) 565-3600
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 9127 Staples Mill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9127 Staples Mill Rd, Richmond, VA
23228, United States

Hours

Reviews

3.4
111 reviews
5 stars
47
4 stars
19
3 stars
8
2 stars
7
1 star
30
  • JL
    J L
    2 days ago
    5.0
    Manager and staff here always friendly and take great care of us.
  • DT
    Dhruv Thakkar
    Feb 20, 2026
    1.0
    Won't accept coupons from their own franchise!!!
  • EU
    Efren Q. Ulloa
    Dec 13, 2025
    1.0
    The new franchisees did away with the old menu. the one they have lists a "specialty club sub". Instead I got a "baloney sandwich. I do not recommend.
  • CC
    C C
    Nov 2, 2025
    1.0
    I called before going but nobody answered. When I went in the employee was making her friend a sandwich. She didn't acknowledge me or anything. Then when it was my turn, she made my sandwich not letting me know that every piece of bread that was in there was stale. So I got my sandwich and bit it. The bread was the worst stale bread ever. So I went back in. She said, all the bread like that that's why I toast it. Hunny if you toast that stale bread then how would anybody be able to eat it. Mind you her friend was back in there getting another sandwich. Also I never seen her friend pay for either sandwich. So she ask did I want my money back and I told her if the other bread was soft I'll take it. Well that bread was stale too. The meat was brown looking on my cold cut and she gone say oh it's because of the temperature. Y'all gone get someone sick in this place. She did give me my money back but not out the draw. She went and got it out her car she said. That was the worst experience ever at a Subway. I will never come back.
  • NA
    Nick Anderson
    Oct 22, 2025
    1.0
    Really hate to leave a bad review on this place but for the past year or so I stop in here on occasion usually around 11ish during the week. I've eaten here prob 3 times this year and each of the 3 times the bread is so stale I threw the whole sub away. Very disappointing they don't use fresh bread here anymore. Def would not recommend this location.

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