Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 2801 W Broad St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly and efficient staff while others report rudeness and poor service.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and delicious sandwiches, while others received stale or incorrectly made orders.
Cleanliness
Multiple reviews highlight issues with cleanliness, including unsanitary conditions and poor hygiene practices among staff.
Operational Issues
Customers frequently mention problems with closing times and staff availability, including early closures and insufficient staffing.
SS
Sonu Singh
Dec 4, 2025
1.0
Worker there so nesty he the clean the face front on me and no handwash and make sub that’s crazy without buy I’m out I hope I’m not comeback again this place
FL
fitzpatrick lisa
Nov 23, 2025
4.0
Delish food great customer service
CB
Charles Brown
Oct 11, 2025
5.0
I received help from Toya who was excellent, was sure to be polite and ask for clarity when making sandwiches for me and my coworker. She deserves a raise immediately!
The Subway restaurant is located at 2801 W Broad St, Henrico, Richmond, VA 23230, US.
What are the operating hours of this Subway location?
This Subway is open Monday through Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:30 PM, and Sunday from 9:30 AM to 9:00 PM.
What types of meals are served at this Subway?
The Subway serves breakfast, lunch, and dinner.
Does this Subway offer curbside pickup and delivery services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
Can I order Subway sandwiches and salads online or via an app?
Yes, you can order quick and easy via the Subway app or online through their menu order URLs.
Does this Subway restaurant provide catering services?
Yes, the restaurant offers catering services to accommodate various events and needs.
Is there dine-in available at this Subway location?
Yes, this Subway location serves dine-in customers.
Which nearby convenience stores can I visit before or after Subway?
Nearby convenience stores include 7-Eleven locations offering snacks, coffee, and other essentials which can be convenient before or after your meal at Subway.
Are there any nearby restaurants where I can explore other cuisines?
Yes, nearby eateries include Chanello's Pizza for Italian flavors, Maya's Latin Kitchen for Mexican cuisine, and Bonchon for Korean-style chicken.
What nearby transit and service places can help when visiting this Subway?
Nearby you can find several gas stations like Exxon and Exxon & Mobil Stations, and other services such as CVS Pharmacy and Western Union, which may assist customers traveling to or from Subway.