Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 2801 W Broad St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
219 reviews
5 stars
96
4 stars
54
3 stars
22
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly and professional, while others are criticized for rudeness and poor attitude.
Food Quality
Food quality varies significantly; while some customers enjoyed fresh and well-prepared sandwiches, others reported stale ingredients and incorrect orders.
Cleanliness
Many reviews highlight cleanliness issues, with some customers noting unsanitary conditions and a need for better maintenance.
Operational Hours
Several customers expressed frustration over inconsistent closing times, with reports of the location closing early and not honoring advertised promotions.
Staff Efficiency
While some customers appreciated quick service, others noted long wait times and inadequate staffing during busy periods.
- CBCharles BrownOct 11, 20255.0I received help from Toya who was excellent, was sure to be polite and ask for clarity when making sandwiches for me and my coworker. She deserves a raise immediately!
- EREj RogersAug 26, 20251.0Jenny your service sucks 🤷🏾♂️
- JBJeffrey BarkerAug 19, 20252.0Never enough people working
- RRRomero RJul 10, 20255.0The young man working today made a great tuna sub. He was very professional. 👍🏽
- EBEstefany BonillaJun 16, 20251.0This is a terrible place it supposed to closed at 10 and he closed at 9:30pm he let homeless people eat there and stay there but when I was trying to come inside to place a order and he said it was closed what type of business is this.. the other time he put his shoes on top of the bread cart it’s so nasty 🤢 and he always charge me more
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 2801 W Broad St, Henrico, Richmond, VA 23230, US.
What are the operating hours of this Subway location?
This Subway is open Monday through Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:30 PM, and Sunday from 9:30 AM to 9:00 PM.
What types of meals are served at this Subway?
The Subway serves breakfast, lunch, and dinner.
Does this Subway offer curbside pickup and delivery services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
Can I order Subway sandwiches and salads online or via an app?
Yes, you can order quick and easy via the Subway app or online through their menu order URLs.
Does this Subway restaurant provide catering services?
Yes, the restaurant offers catering services to accommodate various events and needs.
Is there dine-in available at this Subway location?
Yes, this Subway location serves dine-in customers.
Which nearby convenience stores can I visit before or after Subway?
Nearby convenience stores include 7-Eleven locations offering snacks, coffee, and other essentials which can be convenient before or after your meal at Subway.
Are there any nearby restaurants where I can explore other cuisines?
Yes, nearby eateries include Chanello's Pizza for Italian flavors, Maya's Latin Kitchen for Mexican cuisine, and Bonchon for Korean-style chicken.
What nearby transit and service places can help when visiting this Subway?
Nearby you can find several gas stations like Exxon and Exxon & Mobil Stations, and other services such as CVS Pharmacy and Western Union, which may assist customers traveling to or from Subway.