Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 3135 Mechanicsville Tpke brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
229 reviews
5 stars
119
4 stars
34
3 stars
31
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale bread, poorly prepared sandwiches, and incorrect orders.
Customer Service
Mixed reviews on customer service; while some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
Cleanliness
The establishment was noted for its cleanliness by several customers, although some reviews mentioned unsanitary conditions.
Management Issues
There were complaints about poor management and training, leading to inconsistent service and mistakes in orders.
- TWtanya wilsonDec 29, 20251.0I had a very disappointing experience at this restaurant. The food was poorly prepared and not what I expected at all. When I brought the issue to the manager’s attention, instead of being professional or apologetic, they had a nasty and dismissive attitude. To make matters worse, the manager promised that the food would be remade, but that never happened. I was essentially lied to and left waiting with no resolution. Customer service matters just as much as food quality, and this place failed at both. I would not recommend this restaurant to anyone, and I strongly suggest people spend their money elsewhere.
- TBTanjina BilmaDec 10, 20252.0They definetely mixed water with the pepsi. I have been drinking pepsi my whole life so definetely I know how it tastes
- DADonte AdamsSep 29, 20255.0I’ve only been to this location a few times but the one girl name haley I think she makes the experience immaculate everytime. Highly recommend her. Customer service off the charts. 10/10 Will be going back
- DHDee HunchoSep 17, 20251.0Ordered a blt and found it funny it was ice cold . I open it and it’s raw old bacon . Literally didn’t even attempt to cook it at all. I’m always having probwith stores in these areas from missing items , made wrong , flat out just doing whatever they want . I’m a cook myself and I take my job serious. Just the fact this was able to be sold the whole store and management needs to be fired
- RRRodrigo Alberto RoblesSep 1, 20251.0The staff is not good at all, they were not friendly, I think I would never go back to this place
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 3135 Mechanicsville Tpke, Oak Hill Shopping Center, Richmond, VA 23223.
What are the operating hours of this Subway?
This Subway is open every day from 8:00 AM to 9:00 PM.
Does this Subway offer delivery and curbside pickup services?
Yes, this Subway provides both delivery and curbside pickup services for customer convenience.
What meal options are served at this Subway location?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh baked bread.
Can I dine inside the Subway restaurant?
Yes, this Subway offers dine-in services along with takeout and catering options.
Where can I view the menu or place an order online?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/3686-0/menu.
Is catering available at this Subway location?
Yes, catering services are available at this Subway to help with your group or event needs.
What nearby places can I visit before or after dining at Subway in Oak Hill Shopping Center?
Nearby you can visit places like Rainbow Shops for fashion accessories, Haircuts by Hutch for a haircut, and Pizza Hut if you're interested in more dining options.
Are there any nearby financial service locations close to this Subway?
Yes, nearby financial services include H&R Block, Jackson Hewitt Tax Service, and TitleMax Title Loans located within Oak Hill Shopping Center area.
How can I find this Subway restaurant using nearby landmarks or shopping centers?
This Subway is located within the Oak Hill Shopping Center on Mechanicsville Tpke, near stores like The Top Floor and DTLR, making it easy to find.