Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Richmond, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11110 Midlothian Turnpike for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,749 reviews
5 stars
753
4 stars
438
3 stars
230
2 stars
104
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders.
Food Quality
Several reviews mentioned cold or undercooked food, with some items being unsatisfactory or not as expected.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
Speed of Service
While some customers praised quick service, others noted long wait times and delays in receiving their orders.
Overall Experience
Mixed reviews with some customers expressing satisfaction while others vowed not to return due to negative experiences.
- KPK. PURRIER6 days ago4.0My Apple slushy had a straight pipe water base. It was off. Like the kitchen facet it came out of. However, the food. A chicken sandwich and onion rings. Was decent...
- DRDafhne RiveraJan 5, 20265.0Me encanta sonic,nunca he tenido problemas con la comida o con el servicio de las personas que trabajan allí.
- CWCaleb WinfieldDec 28, 20252.0Ordered simple order. 2 milkshakes and a fry. Watched my order sit in the window for 10 minutes, when they finally came out fries were cold.
- JPJames PerezDec 2, 20252.0Received the wrong order. The staff never checked my order on the mobile app for the details. Told them about it and they didn't care. Also, my food was cold. Not a happy customer at this location.
- MSMichele StoneDec 2, 20251.0very bad hard tots and onion rings coneys cold as ice frito wrap stale fritos very sad they wont andwer phone to make things right they get zero