Brand Certified
Sonic Drive-In
3.7(1787 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
5805 West Broad Street, Richmond, VA
23226, United States
Certified by Sonic Drive-In • Mar 01, 2026
(804) 285-3026
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/va/richmond/5805-west-broad-street/store-6443
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Richmond, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5805 West Broad Street for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.7
1,787 reviews
5 stars
734
4 stars
450
3 stars
245
2 stars
123
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory taste, with some customers expressing disappointment.
Positive Experiences
Despite the negative feedback, some customers praised the fast service, friendly staff, and specific menu items like milkshakes and slushies.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
- CMCesalpino MarquesFeb 1, 20265.0Great service but the potato chips have a lot of fat and that is not good.
- TWTobie WilliamsJan 17, 20264.0This was a good location. Visited while traveling. Off the path for our trip but shorter wait than usual for Sonic and food was good. The server who brought our food was very polite. Ketchup for the fries and napkins were already in the bag without having to ask for them. One burger was a little messy to eat and it was falling apart but a good experience overall.
- WWWayne WilliamsDec 30, 20252.0I am not a regular customer but twice i have visited this location in a year; and twice they dont serve the smash burgers. I dont eat unhealthy often but I was craving a smash burger both times 😆. I sandwich I ended up buying was not good. I assume this location doesn't make smash burgers anymore or it was my unlucky day twice.
- RRRobert RopieckiDec 14, 20251.0Stole my money! Charged me twice. I made a $32 order. They rang me up for that and also rang me up for 12 that I never ordered or received anything for
- AFAnthony FosterNov 25, 20255.0Went here at 12am after a venue and that oreo milkshake was heaven
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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