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Sonic Drive-In

2.9
(248 reviews)
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Business Details

813 West Cary St, Richmond, VA
23220, United States
(804) 362-0010
http://www.sonicdrivein.com/locations/us/va/richmond/813-west-cary-st/store-6760
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Richmond, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 813 West Cary St for the ultimate SONIC experience!

Location

Sonic Drive-In
813 West Cary St, Richmond, VA
23220, United States

Hours

Reviews

2.9
248 reviews
5 stars
73
4 stars
38
3 stars
25
2 stars
21
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a cashier named Emma who was particularly unfriendly.

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with some experiencing food poisoning.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, including issues with restrooms being unavailable or unclean.

Service Speed

While some customers noted fast service, many others experienced long wait times and issues with order accuracy.
  • JT
    jonathan Thompson
    3 days ago
    1.0
    That girl that worked there going to tell me I need exact money to purchase something or a debit card. The other woman that was waiting on me saw me with the $20 bill say something to her in Spanish, which she didn’t supposed to do that both of them are going to get fired and I’m gonna make sure of that.
  • KS
    K S
    Jan 21, 2026
    5.0
    The corn dog was good.
  • SP
    satchel page
    Dec 9, 2025
    5.0
    The big guy at the register deserve some recognition for his customer service yesterday.
  • RA
    Ryan A
    Dec 5, 2025
    3.0
    Fries were good but table was dirty. Not a traditional Sonic setup.
  • A
    -Abbie-
    Nov 8, 2025
    5.0
    The staff is great and my order is almost always ready when I get there unless they’re slammed.
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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