QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Customers generally praised the freshness and taste of the food, though some noted issues with portion sizes and incorrect orders.
Customer Service
Service quality varied significantly; many reviews highlighted friendly and helpful staff, while others reported rude behavior from certain employees.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Atmosphere
The atmosphere was often described as welcoming and pleasant, although some reviews mentioned a tense environment during busy times.
LP
Loretta Pearce
Nov 6, 2025
5.0
I want to give the manager Mr Jose a shout out for being a great manager who listens and who is very helpful. I accidentally ordered some food on my mobile app on Halloween day and called to speak to a manager to see how to go about getting my order canceled. Mr Jose answer the phone and had a better idea he told me to go inside the store speak to the manager and let them know that I've talked to him personally and see if they will help me get my order at the correct location in Chester. If it wasn't for Mr Jose's quick thinking and his wonderful customer service skills I don't think I would have been able to have qdoba's that night because I really did not want to ride all the way back to Richmond. Keep doing the great job that you do Mr Jose I want to tell you again I am so very thankful for your kindness.
JQ
Jose Quinones
Oct 25, 2025
5.0
Very good
AD
Anne Dunn
Oct 25, 2025
5.0
The food was fresh and delicious. The manager and employees were so nice and personable. I had not been to a Qdoba in many years and I will definitely be back soon because of the customer service and quality of the food. Thank you so much!
EC
Ethan Chen
Sep 28, 2025
5.0
Absolutely wonderful experience. I have never been to a better Qdoba than this.
HUGE shoutout to Nana for the wonderful service and making my experience so pleasant. I had a lot of questions about using the app and how to order and she was such a big help to me. Definitely recommend this Qdoba. Very clean restaurant as well.
VP
Valerie Palomino
Sep 1, 2025
5.0
Jose needs a raise ASAP! I ordered food from uber eats and my first driver just cancelled my order so uber eats kept sending drivers and they kept cancelling as well so I called them to see what was going on and turns out my original driver took my food and literally went home lol. Jose was kind enough to make me a whole new bowl! And give it to a new driver making sure they would send it to me instead of having me on the phone w uber eats which would’ve taken about an hour since they’re literally no help, thank you so much qdoba team for doing what you could in a situation that wasn’t all your fault AT ALL! I appreciate it so much thank you thank you!
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the typical opening and closing hours for QDOBA Mexican Eats in Richmond?
QDOBA Mexican Eats at 935 W Broad St in Richmond is usually open daily from 10:30 AM to 10:00 PM. Hours may vary on holidays, so it's best to check the website or call ahead for specific days.
Does this QDOBA location offer takeout and delivery services?
Yes, this QDOBA offers takeout, in-store pickup, and delivery through the QDOBA app as well as third-party services like DoorDash and Uber Eats, with availability depending on location.
Are there vegan or vegetarian options available at QDOBA Mexican Eats?
Yes, QDOBA offers vegan and vegetarian options including beans, rice, vegetables, and various salsas. The Fajita Veggie Post-Workout Bowl is a popular vegan choice.
Can I pay for my order using Apple Pay, Google Pay, or other touch-free payment methods at this QDOBA?
Many QDOBA locations, including this one, accept touch-free payments like Apple Pay and Google Pay, but availability may vary. It's recommended to confirm with the restaurant or on their app.
Does QDOBA Mexican Eats offer gluten-free menu options?
QDOBA offers gluten-friendly options such as salads, bowls, and proteins, but cannot guarantee a gluten-free environment due to cross-contamination risks. Customers with severe allergies should ask the manager before ordering.
Is QDOBA Mexican Eats in Richmond family-friendly and accessible?
Yes, this location welcomes families, offers seating, wheelchair accessible entrances and restrooms, and has a children's menu.
Are there other dining options near QDOBA Mexican Eats on W Broad St in Richmond?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Cold Stone Creamery for ice cream and custom cakes, Five Guys burgers, Tropical Smoothie Cafe for smoothies, Extreme Pizza, Poke Sushi Bowl VCU, and Wingstop for chicken wings.
What accommodations are near QDOBA Mexican Eats in Richmond?
RAMZ Apartments on Broad and Ramz Properties, which are local accommodation landmarks, are located nearby, making it convenient for residents or visitors staying in those properties to grab a meal at QDOBA.
Are there any services or shops close to QDOBA Mexican Eats that customers might find useful?
Yes, nearby amenities include Bank of America ATM for banking needs, Johnson & Son Automotive Repair for car service, AT&T for mobile phones, and retail stores like Kicks Boomin and Monument for shoes and clothing.
Does QDOBA Mexican Eats participate in any rewards or loyalty programs?
Yes, customers can earn points for free food through QDOBA Rewards, which can be accessed via their website or app.